PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended. Located at Bureau of the Fiscal Service, Deputy AC Federal Disbursement Services, Operations Support Division, Production Support Branch. As a Program Analyst, you will support and provide guidance to a team responsible for batch file processing operations.

Duties

As a Program Analyst, you will: Apply qualitative and quantitative analytical techniques to produce data and recommendations for improvements to the efficiency, effectiveness and productivity of the Cross Servicing programs and TOP program. Review, analyze, and research program issues, and report on findings to senior level officials. Elevate more serious or controversial issues to the appropriate senior specialist or management official. Provide guidance to customer agencies on procedures for submitting files and email transmittals. Send daily status reports to business owners and stakeholders. Provide status updates and report issues and concerns to manager. Participate in meetings between various stakeholders, including financial agent personnel, participating agencies, and Treasury personnel (i.e., Private Collection Agencies, Federal Reserve Bank, and Federal and State representatives).

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Specialized experience: For the GS-09, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience is defined as working with internal and external customers to assess their needs and provide information or assistance related to file processing. Examples of such experience could include: - Experience identifying file processing errors. - Experience using data from reports to solve problems. - Experience working with batch files to support an organization's program operation. OR You may substitute education for specialized experience as follows: Masters or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. OR You may qualify by a combination of experience and education. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. Only graduate level education in excess of the first 18 semester hours (27 quarter hours) may be combined to be considered for qualifying education. Options for qualifying based on a combination will be identified in the online questions. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-09, you must have been at the GS-07 level for 52 weeks.

Education

This job does not have an education qualification requirement.

Contacts

• Address Deputy Assistant Commissioner Federal Disbursement Services 200 Third Street Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]