For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to All U.S. Citizens and Nationals under 24-KYW-12440723-DE.

Duties

This position is located in Louisville, Kentucky. If selected for this position, you will serve as an Information Technology Specialist providing a variety of technical and advisory assistance to support the United States Attorney's Office (USAO), Western District of Kentucky. This will include a wide range of information technology support duties to meet the USAO information needs using network hardware and software capabilities. At the full performance level, typical work assignments will include (but are not limited to): Providing IT customer service and support in installing, configuring, troubleshooting, recovering, and resolving recurring software/hardware problems; Providing user training and assistance on a variety of routine applications and specialized applications used by the office; Assisting in the configuration, installation, and maintenance of networked systems using knowledge of network standards and protocols, and knowledge of the capabilities and applications of network equipment including hubs, routers, switches, bridges, servers, and related hardware; Properly maintaining and controlling assigned telecommunications systems using knowledge of transmission, broadcasting, switching, control and operation of telecommunications systems; Using knowledge of systems security principles and methods to participate in testing and implementation of the district's information security program; Monitoring compliance and maintaining assigned information systems security procedures in accordance with internal, agency, and Federal information security regulations and policies; and Performing assigned segments of the district's content management plan. Responding to customer comments regarding broken links/files, and repairs errors. Carrying out server maintenance functions using basic Internet server maintenance techniques. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

• You must be a U.S. Citizen or National.
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
• You must be registered for Selective Service, if applicable.
• If selected, you may be required to complete a one year probationary period.
• Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
• You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

Salary Ranges are based on Special Rate Pay Tables and contain multiple grades and steps. In most cases, the salary will be set at the starting point of the range for the grade level qualified. All individual applicants must demonstrate they have experience in each of the four competencies listed below; the experience does not have to be IT-related. Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, certification), as appropriate. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. GS-5: Additionally, to be eligible at the GS-5 level, you must have three years of progressively responsible general experience, one year of which was equivalent to the GS-4 level in Federal service as defined below; OR a bachelor's degree in any field. General Experience (for GS-5): Three years of progressively responsible general experience, one year of which was equivalent to at least GS-4, that demonstrates the ability to: Analyze problems to identify significant factors, gather pertinent data, and recognize solutions; Plan and organize work; and Communicate effectively orally and in writing. Such experience may have been gained in administrative, professional, technical, investigative or other work. Experience in substantive relevant secretarial, clerical, or other work may be qualifying as long as it provided evidence of particular qualifications necessary to perform duties of position to be filled. Experience of general clerical nature typing, filing, routine procedural processing, maintaining records, or other non-specialized tasks is not creditable. Education: Successful completion of a bachelor's degree in any field. All academic degrees and coursework must be from accredited or pre-accredited institutions. GS-7: To be eligible at the GS-7 level, you must demonstrate you have experience in each of the four competencies listed above (Attention to Detail, Customer Service, Oral Communication and Problem Solving); AND have at least one year of specialized experience equivalent to the GS-5 level in Federal service as defined below; OR 1 full year of Graduate Education OR superior academic achievement. Education must demonstrate the competencies/knowledge, skills, and abilities necessary to do the work. (See Education section below for detailed information on Superior Academic Achievement.), Specialized experience (for GS-7): Positions at GS-7 require one year of specialized experience at the GS-5 level. Examples include: performing entry-level work assignments associated with the day-to-day operation and administration of IT systems; installing, configuring, and upgrading commonly used hardware and software; providing user training on routine hardware, software, and internet applications; maintaining and controlling equipment inventories; and maintaining IT systems documentation. Education: One full year of graduate level education. All academic degrees and coursework must be from accredited or pre-accredited institutions and must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position; OR Superior Academic Achievement (S.A.A). To qualify based on S.A.A., you must have completed the requirements for a bachelor's degree (or expect to complete the requirements for a bachelor's degree within 9 months) from an accredited institution AND meet the criteria/requirements for S.A.A. Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement. Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility. Noncompetitive Appointment Authorities Links: https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation..

Superior Academic Achievement (S.A.A.)
S.A.A. is based on (1) class standing, (2) grade-point average, OR (3) honor society membership. The full provision for Superior Academic Achievement (S.A.A.) is described in the OPM General Schedule Operating Manual.

1. Class standing--Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.
2. Grade-point average (G.P.A.) --Applicants must have a grade-point average of:

• 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or
• 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2years of the curriculum.

3. Election to membership in a national scholastic honor society-- Applicants can be considered eligible based on membership in one of the national scholastic honor societies recognized by the Association of College Honor Societies. Eligibility based on any society not recognized by the Association of College Honor Societies, will need to meet the minimum requirements of the Association of College Honor Societies. Membership in a freshman honor society cannot be used to meet the requirements of this provision.

A transcript must be submitted with your application if you are basing any part of your qualifications on education.

Contacts

• Address Western District of Kentucky 717 West Broadway Louisville, KY 40202 US
• Name: Cynthia Hawkins
• Phone: (502) 582-6985
• Email: [email protected]