About the Position: This is a Medical Support Assistant position located at Elmendorf AFB, Alsaka. This is a Direct Hire Solicitation

Duties

Coordinate patient scheduling activities of the medical facility to ensure a smooth flow of the daily services. Resolve problems that arise from late appointments, emergencies, or walk-ins that could delay scheduled patients being seen in a timely manner. Interview patients who request medical examination/treatment to obtain pertinent information. Respond to requests for non-technical information on such subjects as hours of operation, how to complete various medical forms, and locations of other medical departments/facilities. Perform maintenance of medical records and reviews maintenance of medical records to ensure they are maintained in accordance with Air Force regulations/instructions and other established guidelines. Perform a variety of administrative duties in support of the medical facility.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing one or more of the following, 1) scheduling appointments, 2) creating or reviewing files or folders, 3) entering or retrieving patient information, 4) assisting customers or patients with basic inquiries, 5) utilizing an automated software system, or 6) assisting patients with basic medical care. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (Note: You must attach a copy of your transcripts.)

Contacts

• Address JT-DHA-DD83DI DHA ALASKA MKT-JBER DO NOT MAIL Anchorage, AK 99505 US
• Name: Army Applicant Help Desk