Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Responsible for providing advanced product knowledge, educated recommendations and Dress Blue Experience to all customers throughout their Marine Corps Exchange shopping experience. Responsible for meeting personal and department sales goals. Coach Sales Associates on product knowledge areas related to particular categories such as: electronics, shoes, jewelry/accessories, firearms, military clothing or other assigned areas. May be scheduled at the checkout, other department sales areas, specialty category or customer service desk for coverage.  Reports to the Sales Manager. Works with Team Members to develop their product knowledge within the category. Educates customers on product questions and provides suggestions when needed. Relays customer comments and concerns to the Sales Manager. Identifies opportunities to produce add-on sales through suggestive and consultative selling. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Works with the Sales Manager to achieve daily and weekly sales goals. Assists Sales Managers and Brand Integrity Manager in the planning and execution of all corporate sales programs, promotions and other events where merchandise is involved. Builds and nurtures loyal MCX customers. Encourages and empowers all team members to identify opportunities to resolve customer problems and concerns before they happen. Understands and articulates all MCX value stories, programs and promotions. Recognizes the core values and mission of the Marine Corps Exchange. Identifies and reduces all risks of loss and/or theft. Participates in all corporate-led training programs and works with Training Specialist to set training goals and manage training compliance, licenses and certifications and position-based learning plans.May handle customer special orders and merchandise requests.May require food handling safety training.May require light custodial duties, light lifting of merchandise, stocking, setting planograms, prices changes, inventory counts and corrections.May have key holder responsibility. 

Requirements

• See Duties and Qualifications

Qualifications

MINIMUM QUALIFICATIONS:  At least one year of experience working in customer sales required.  Demonstrated knowledge of selling techniques. Ability to train operating standards and procedures for sales, signing, merchandising and store brand and work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence. Ability to work in a high performance atmosphere with commitment to service and sales goals. Replenishment and merchandise management knowledge preferred. Attention to detail is required.

Contacts

• Address HENDERSON HALL MCCS MARINE CORPS COMMUNITY SERVICES PO BOX 4009 ARLINGTON, VA 222040009 USA
• Name: HENDERSON HALL MCCS
• Phone: 703/979-8420
• Email: [email protected]