This position is located at Naval Support Activity Monterey. Customer Service Clerk performs a full range of services such as: assisting customers, following up on delinquent payments, resolving routine complaints, and any other customer service related duties or transactions. May operate cash register, receive payment, and make change. Assists in the maintenance of pertinent records and logs relating to the customer service transactions.

Duties

Performs a full range of services such as: assisting customers, taking special orders, providing layaway services, following up on delinquent payments, making refunds or adjustments, resolving routine complaints, and any other customer service related duties or transactions. May operate cash register, receive payment, and make change. Assists in the maintenance of pertinent records and logs relating to the customer service transactions. Performs other related duties as assigned.

Requirements

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Position requires nights, holidays, and weekends.

Qualifications

Must have basic knowledge of business mathematics, with experience or training in cash handling, operating cash register, and adding machine. Must be able to become familiar with and have understanding of MWR policies, orders and regulations. Six months of experience or training in special order operations, with technical knowledge of services and merchandise availability is desired.

Education

N/A

Contacts

• Address NSA Monterey 1 University Circle-HE057 Monterey, CA 93943 US
• Name: Andrea Soehnlen Ohman
• Email: [email protected]