The position is in the Office of Administrative Services, Office of Human Resources. We are looking for someone who has knowledge of Human Resources Information Systems to include, Federal Personnel and Payroll System (FPPS) and Oracle's Business Intelligence Enterprise Edition (OBIEE). Intermediate knowledge of Excel and SharePoint are also important in this role. This position is not included in the bargaining unit.

Duties

The Management Analyst conducts detailed analyses of complex functions and work processes in the Office of Human Resources and makes recommendations for improvement in the effectiveness and efficiency of work operations within USITC. The primary tasks include the following: Prepares, assembles, and distributes approved reports according to pre-determined requirements, including formatting data in Excel (e.g. charts and tables); Uses a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness. Gathers information, identifies, and analyzes issues, and develops recommendations to resolve problems of effectiveness and efficiency of work operations in a program support setting; Serves as COTR (Contracting Officer's Technical Representative) for HR-related contracts and services, and is responsible for administration of the contract/task order, and for assuring compliance by the contractor with requirements of the contract/task order; Assists the office with various projects/processes specifically: Learning & Development, the Office of Human Resources Intranet and SharePoint pages, ServiceNow ticketing platform, eOPF, and OBIEE. Monitors project status and resources to meet goals and objectives and recommends adjustment of work plans and resources for project accomplishment; Utilizes management information system programs (hardware/software) for data collection, analysis, reporting, and presentations. This includes the use of Excel, PowerPoint, and SharePoint; Assists with the administration of the Learning Management System (LMS) to include regular user management, customer support, processing of training requests, and reporting. Additionally, routinely monitors and updates the agency-wide SharePoint site housing the Training Program's content; Maintains OHR Standard Operating Procedures (SOP) and records; and Provides analytical support for HR Programs to include learning and development and the Learning Management System.

Requirements

• US Citizenship is required.
• Males born after 12/03/59 must be registered for Selective Service.
• You may be required to serve a one-year probationary period.
• You will be required to successfully complete a background investigation.

Qualifications

You must meet all the requirements below by the closing date of the announcement and they must be clearly identified in your application, resume, or supporting documents. This includes any general and specialized experience, education, and/or selective placement factors mentioned. These are used to determine if you possess the knowledge, skills, and/or abilities to successfully perform in this position. You must meet the following United States Office of Personnel Management's (OPM) qualification requirements for the advertised position. OPM's prescribed Group Coverage Qualification Standard for the Government Information Series, 0306: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/government-information-series-0306/ BASIC REQUIREMENT Specialized experience is experience at or equivalent to which is directly related to the position which has equipped the applicant with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position. To qualify at the GS-12 level, you must at least one year of specialized experience equivalent in difficulty and complexity of the GS-11 level in the Federal service. (1) experience gathering data, developing presentations, and pulling reports to assist higher graded specialist with reporting requirements and identifying process/program improvements; (2) experience fielding customer inquiries from a diverse group of people (e.g. identifying issue and identifying solution) (3) assisting with human resources development programs; and (4) possess a working knowledge and ability to use office automation software and systems (e.g. LMS, OBIEE, SharePoint, ServiceNow). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no education requirement for this position.

Contacts

• Address Office of the Chief Administrative Officer 500 E St SW Washington, DC 20436 US
• Name: Jodelle Miller
• Email: [email protected]