Job opening: Supervisory Information Technology Specialist
Salary: $103 409 - 134 435 per year
Published at: Jun 18 2024
Employment Type: Full-time
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
One position is being advertised for the Western District of Tennessee
Duties
If selected for this position, you will serve as the Supervisory Information Technology (IT) Specialist for the United States Attorney's Office for Western District of Tennessee. You will be responsible for independently planning, designing, executing, and supervising Information Technology (IT) programs, projects, and work involving a variety of IT specialty areas which support the information management needs of the District. Typical work assignments will include:
- Providing leadership, developing, evaluating, and improving IT support to promote overall district effectiveness and efficiency.
- Managing/distributing workload, participating in the hiring process, resolving grievances and complaints, developing performance plans, and
counseling employees regarding their progress. Providing customer support services including installation, configuration, troubleshooting, customer
assistance, and training.
- Performing advanced and complex informational systems design, development, test, and implementation of new applications to meet the needs of the United States Attorney.
- Monitoring network capacity and performance.
- Performing network diagnostics and resolves network problems.
- Performing tasks associated with the day-to-day operation.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
- You must be a U.S. Citizen or National.
- Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
- You must be registered for Selective Service, if applicable.
- If selected, you may be required to complete a one year probationary period.
- If selected, you will be subject to the satisfactory completion of a one year supervisory or managerial probationary period unless this requirement has been met previously.
- Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
- You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.
Qualifications
In order to qualify for this position, you must demonstrate possession of each of the following basic competencies AND at least one year of specialized experience equivalent to the GS-12 level in Federal Service, as defined below:
Basic competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
Specialized Experience is defined as experience evaluating and resolving hardware and software problems; providing user training and assistance on variety of routine applications; planning and improving information systems to meet the needs of customer requirements; troubleshooting end user computer hardware and software issues; configuring, installing, and maintaining networked systems including hubs, routers, switches, bridges, servers, workstation and mobile device troubleshooting and support, and related hardware; maintaining systems accounts with various enterprise software programs.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.
Special Employment Consideration - Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.
Noncompetitive Appointment Authorities Links:
https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments
Education
Education may not be substituted for specialized experience at this series/grade level.
Contacts
- Address Western District of Tennessee
167 N. Main St
Suite 800
Memphis, TN 38103
US
- Name: Chantanna Boyd
- Phone: 9015444231
- Email: [email protected]