This position is at the VA Medical Center and is organizationally aligned under the Chief Financial Officer in the Accounts Management department located in Ashville, NC or Smyrna, TN. There are multiple positions available in each location.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS 7. At the GS 6 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS 7. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work and availability of funds. Duties include but may not be limited to: Billing (Inpatient, Outpatient, and Specialty Services) Collections (First and Third Party) Pharmacy Claims Processing Accounts Receivable Management (Denials Management, Open Account Follow-up) Customer Service (First Party Debt Management) Financial and Performance Reporting Patient Access (Preregistration) Insurance Identification and Verification Quality Assurance Work Schedule: Full Time, Monday-Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Requirements

Qualifications

SPECIALIZED EXPERIENCE: For the GS 6 you must possess 1 yr. of Specialized Experience equivalent to the next lower grade level (GS 05) in Federal Service that includes performing the following duties: Review and analyze case information, remittance statements and accounts receivable records.; Maintain accounts receivable and supporting documentation.; Validate and monitor account receivable transactions.; Correspond with internal and external agency customers, beneficiaries, vendors, insurance companies, legal representatives, and General Counsel by mail, email, telephone or facsimile. For the GS 7 you must possess 1 yr. of Specialized Experience equivalent to the next lower grade level (GS 06) in Federal Service that includes performing the following duties: Interpret system, administrative and financial data to identify problems and recommends solutions.; Review and analyze case information, remittance statements and accounts receivable records.; Maintain accounts receivable and supporting documentation.; Validate and monitor account receivable transactions.; Correspond with internal and external agency customers, beneficiaries, vendors, insurance companies, legal representatives, and General Counsel by mail, email, telephone or facsimile.; Reconcile error reports and take corrective action between different systems.; Ensure adequate justification documentation is in place to support a refund or rebuttal of refund request. (Resume(s) must clearly support the duties and experience required for this position. We will not make assumptions regarding experience.) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Customer Service (Clerical/Technical)InsuranceManages and Organizes InformationTechnical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work may require some physical effort such as standing, walking, bending or sitting. There are no special physical demands. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address VA MACPAC Asheville 730 128 Bingham Rd. Suite #500 Asheville, NC 28806 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]