The Supervisory Concessions Management Specialist position is located in Yellowstone National Park, in the Commercial Services Division. Government housing may be available. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

Assists with recruitment, hiring, and supervision of subordinate staff members. Provides leadership and direction, work planning, evaluation, and performance management. Assists with the development of division goals; oversees and guides contract management of operational performance and contract compliance; assists with commercial service program planning and assists with park level prospectus development of new contracts. Reviews, evaluates, analyzes and takes action for operational and asset management changes within concession contracts, terms and conditions of permits, and assists with budget decisions. Establishes and maintains communication and collaboration channels with internal and external stakeholders. Physical Demands: Concession facilities include (but not limited to) front and back of the house locations at hotels, commercial kitchens, restaurants, retail facilities, warehouses, employee housing, stable operations, marinas, and assigned landscapes. While some work is performed in an office setting, the position requires familiarity with park resources and concession facilities and services which may include hiking on park backcountry trails, overnight stays in the backcountry which require carrying a heavy backpack, horseback riding, bicycling, rafting, extensive walking, etc. There may be some requirements to travel on water vessels and small aircraft. A current driver's license may be required. Working Conditions: For work conducted in the office environment, the risks include those typically found in an office environment. Normal safety precautions typical of such places should be observed (e.g., use of safe work practices with office equipment, avoidance of trips and falls). Travel within and away from the park area may be necessary and frequent in order to provide support for the program for the purpose of attending meetings, training programs, conferences, and site visits. For work conducted in the field, the risks involve those typical for visitors of the Park and may include confrontations with wildlife and exposure to the elements. Depending on the Park, risks may involve those customary when working with or riding horses, being a passenger on a boat, working in and around historic structures, hiking on challenging terrain, and being a passenger or driver of a motor vehicle.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-06/24/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-13 grade level, you must possess at least one year of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-12 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: schedule and perform commercial service evaluations to ensure services are provided in accordance with contract provisions; develop, coordinate and monitor required asset condition assessments; design, plan, and conduct comparability studies; advise senior level management and provide direction in commercial services; resolve issues and disputes concerning visitor services to achieve objectives; and develop long term plans for the effective management of concession programs. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address Yellowstone National Park PO Box 168 Yellowstone National Park, WY 82190 US
• Name: Gail Mason
• Phone: 307-344-2050
• Email: [email protected]