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Job opening: IT Specialist (CustSpt)

Salary: $74 642 - 97 034 per year
Published at: Jun 10 2024
Employment Type: Full-time
What General Information Do I Need to Know About This Position? General Information Salary: Moffett Field, CA: $74,642 (Step 01) to $97,034 (Step 10) NOTE: First time hires to the Federal Government are typically hired at the Step 01.


As a(n) IT Specialist (Customer Support) within the Western Geographic Science Center OFFICE, some of your specific duties will include:



For GS-09: Applicants must meet one of the following to qualify for the GS-09 level: **Master's or equivalent graduate degree or 2 years of progressively higher-level graduate education (36 semester hours, 54 quarter hours or the equivalent) leading to a master's or equivalent graduate degree in computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. **OR** 1-year of appropriate specialized experience equivalent to at least the GS-07 level in the Federal service that demonstrates knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as typically is the case in development of minor modifications to parts of a system on the basis of detailed specifications provided. To be creditable, assignments must have involved completion of the following, or the equivalent: (1) Analysis of interrelationships of system components, (2) Planning the sequence of actions necessary to accomplish the assignment, and (3) Personal responsibility for at least a segment of the overall project. This level of work typically would have been performed following established methods and procedures or detailed instructions; using some judgment in applying analytical techniques and would have required a good general working knowledge of automated data processing principles and methods. You must meet all qualification and eligibility requirements for the position by the closing date of the announcement.


  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
  • Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit: https://www.usgs.gov/about/organization/science-support/human-capital/how-foreign-education-evaluated-federal-jobs .


  • Address WESTERN GEOGRAPHIC SCI CTR 12201 Sunrise Valley Drive Mail Stop 600 Reston, VA 20192 US
  • Name: Victor Mendoza
  • Phone: 650-439-2454
  • Email: [email protected]


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