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Duties

As a Support Services Specialist you will: Coordinates all foreign travel orders and vouchers for the CDC. Offers guidance and assistance to professional and support staff in all aspects of travel from inception to completion. Audits foreign travel orders and vouchers through GovTrip and/or other automated travel systems currently in use at CDC. Ensures that all justifications, special authorizations, mandatory HHS and Department of State (DoS) travel clearances, and accompanying documents are accurate. Coordinates all foreign travel orders and vouchers for the CDC. Offers guidance and assistance to professional and support staff in all aspects of travel from inception to completion. Audits foreign travel orders and vouchers through GovTrip and/or other automated travel systems currently in use at CDC. Provides the full range of international travel services in response to the specific needs of the organization. Advises program officials in defining the level and kinds of international travel services needed to carry out assigned responsibilities and to accomplish project objectives. Develops and applies methods and procedures designed to provide services to the serviced organization in the most effective manner possible. Retrieve, compile, create, and manipulate unit transportation and travel data. To assess program performance, prepare reports on problems, and make recommendations for improvement in program administration. Research and determine steps or actions to be taken to accomplish work in adherence to requirements. Provides guidance and advice to management officials at all levels of travel, policies, and procedures. Acts as a liaison with OCFO, Omega Travel, and the CDC Travel Office in coordinating international travel services actions. Interprets and appropriately applies new or modified work methods, organizational structures, record and files, management processes, procedures for administering program services, guidelines and procedures, and automating work processes for the conduct of support functions or program operations. Balances workload in accordance with established workflow and job specializations to assure timely accomplishment of the assigned workload.

Requirements

Qualifications

All qualification requirements must be met by the closing date of the announcement. Minimum Qualifications: Applicants must have one year of specialized experience at or equivalent to the GS-08 level of difficulty and responsibility in the Federal service as defined in the next paragraph. Specialized experience is experience at or equivalent to which is directly related to the position which has equipped the applicant with the particular knowledge, skills and abilities (KSAs) to successfully perform the duties of the position to include coordinating with internal and external parties to facilitate the completion of the international travel process. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected.

College or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. For more information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address GLOBAL HEALTH CENTER-OFFICE OF THE DIRECTOR 1600 Clifton Road NE Atlanta, GA 30333 US
• Name: CDC HELPDESK
• Phone: (770) 488-1725
• Email: [email protected]