You will serve as a Facility Operations Specialist/Quality Assurance Evaluator for the Operations and Maintenance Branch at Goddard Space Flight Center. You will support contractors to ensure the mechanical, pneumatical, and water systems are maintained in accordance with safety and environmental standards. You will track and review service requests and perform Quality Assurance Inspections. You will work closely with management, provide support to contract staff, and monitor work assignments.

Duties

Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee. Monitor contractor performance and provide guidance on assigned areas, analyzing and devising solutions to complex or challenging problems that may impact the completion of work. Perform weekly field inspections of contractor work orders and verify the fulfillment of obligations on contracts. Document and report findings/discrepancies in a timely manner to supervisor and Contracting Officer Representative (COR). Coordinate work by Operations and Maintenance contractors with limited to no support from the supervisor and initiate Work Order requests. Develop and implement new ideas, programs, or approaches to improve efficiency and/or reduce the administrative burden on customers. Identify, propose, and implement appropriate and effective methods to improve the use of resources and streamline processes; efforts result in substantial savings of time or money and/or substantial increase in productivity. Utilize the Computerized Maintenance Work Management System and other tools available to perform Quality Assurance Inspections. Review and track work request via the Management Operations Services and Information system (MOSI). Create Goddard Operations and Maintenance Repair System (GOMARS) numbers for all new and replaced equipment by reviewing Maximo Assets Required Information Forms. Field verify assets as required. Maintain and track Operations and Maintenance Manuel and participate in Operations Readiness Review Meetings. Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• This position may require a one-year probationary period.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-11, you must have: a) One year of directly related specialized experience equivalent to the GS-09 level: Participating on a team and communicating with interna/external stakeholders to facilitate the operational capability of assigned facilities; Following operational procedures and standards to ensure work performed complies with facility/subcontractor safety plans and specifications (e.g. building, environmental, construction); Utilizing asset data management or environmental data management system and documenting potential work-impacting issues to support process improvement initiatives. OR b) Completed all requirements for a doctoral degree (i.e., Ph.D. or equivalent) with a major in engineering, industrial arts, property management, or business administration OR c) Completed 3 full academic years of progressively higher-level graduate education leading to a Ph.D. degree or equivalent doctoral degree with a major in engineering, industrial arts, property management, or business administration OR d) LL.M., if related OR e) Have an equivalent combination of experience and graduate study as discussed in a), b), c) and d) above To qualify for GS-12, you must have one year of directly related specialized experience equivalent to the GS-11 level: Coordinating with team members and providing support to internal/external stakeholders to improve the operational capability of assigned facilities; Inspecting or evaluating work of assigned facilities to verify work performed complies with facility/subcontractor safety plans and specifications (e.g. building, environmental, construction); Utilizing asset data management or environmental data management system, reporting findings/discrepancies to technical leaders, and recommending solutions to potential work-impacting issues. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

If you are using education completed in the United States to meet the qualification requirements, your degree must have been awarded from a college or university that is accredited by a recognized accrediting organization. For a list of schools that meet this criteria, go to http://ope.ed.gov/accreditation/.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs. These education credentials must be deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

All degrees must have been received in the year of, or any year subsequent to the original date of accreditation.

Contacts

• Address Goddard Space Flight Center 8800 Greenbelt Rd Greenbelt, MD 20771 US
• Name: NASA Shared Services Contact Center
• Phone: 1-877-677-2123
• Email: [email protected]