This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DBC/CYBER DEVELOPMENT DIRECTORATE.

Duties

Support the Defense Information Systems Agency Zero Trust portfolio management office in assessing and developing proposed technical solutions to customer needs. Demonstrates the ability to engage with representatives of customers to identify customer needs and resolve problems. The incument will apply IT governance principles including incident management, change management, and problem management to improve program operations and management. Employs broad knowledge of emerging technologies enterprise IT architecture, customer business processes, organizational plans, and resource requirements to accomplish assigned projects. The incumbent must demonstrate proficiency with learning and assessing large technical systems and adapting them to meet customer needs. Coordinate with program and customer stakeholders to ensure successful design and deployment of systems to meet customer needs on an agreed schedule.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• This position is required to obtain and maintain a SECRET security clearance.

Qualifications

In order to qualify for this position, you must meet the requirements described below. Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. AND Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. One year experience Appling IT principles, concepts, methods, and practices in assigned specialty area. Establishing metrics to measure and evaluate systems performance and total cost of ownership from the enterprise program perspective. Analyzing fundamental changes to configurations, standards, technology, problem trends, and support patterns within analyses of business needs and practices to develop business cases for new or modified systems or applications. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experienceat the GG-13 grade level

Contacts

• Address DISA - DBC/CYBER DEVELOPMENT DIRECTORATE 6910 Cooper Road Fort Meade, MD 20755-7088 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]