About the Position: This position is located in the Operations Division, Deputy Chief of Staff, G6. The incumbent serves as Chief, Plans Branch, supervising a DoD civilian and Military staff that serves the US Army North staff and deployed forces. Receives general policy, guidance, and direction from the Operations Division Chief who assigns major responsibilities.

Duties

Develops, modifies, or provides input to project plans. Technically reviews completed work projects relative to sound IT protocols and provides technical assistance and guidance as required. Within US Army North IT policy and planning function, incumbent accomplishes technical, analytical and advisory functions pertinent to the development of local policies, plans, and processes covering the IT program. Serves as senior planning and policy officer responsible for the development of specific IT plans and policies. Provides vetted C4 requirements input to the Program Objective Memorandum (POM) development process. Evaluates subordinates performance and gives advice, counsel and gives instructions to employees on both administrative and technical matters. Hears and resolves complaints and grievances presented by employees. Tracks execution of all program objectives for short and long-range plans.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Overtime and shift work may be required on short notice to include nights, holidays, and weekends.
• Must be prepared to support the Main Command Post at the headquarters or remote locations (Limited Deployment).
• Must be able to obtain/hold a TOP SECRET security clearance.
• Will be required to submit to a urinalysis for illegal drug use.
• Must be able to obtain and maintain Information Assurance certification IAW DoD 8570-01-M, 12/19/05 (i.e., GSLC, CIO, etc...).
• Up to 25% TDY maybe required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes applying management techniques, methods, theories, principles, for the accomplishment of all program objectives with combined technical and administrative oversight; Guiding IT programs, leading business planning, and collaborating on policy and procedure improvements. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-12). The specialized experience must include, or be supplemented by, experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate. You will be evaluated on the basis of your level of competency in the following areas: Information Resources Strategy and PlanningManaging Human ResourcesPlanning and Evaluating Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address FR-APF-WJMH99 AUG MCP HQ US ARMY NORTH DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk