This position is located in the Patient Business Services/Patient Registration of the Phoenix Indian Medical Center. The position performs registration and eligibility services to new and returning patients; interview patients for the purpose of obtaining patient demographic and insurance information; works with the Lead Contact Representative in screening for potential eligibility for services. Certificates will be issued every 10 days until the positions are filled.

Duties

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information. Assists in or completes/updates the data entry of the alternate resource and benefits coordination information into the computerized Resource and Patient Management System (RPMS) for the organization. Assures and/or initiates timely entry of Arizona Health Care Cost Containment System (AHCCCS) and Medicare information to augment outpatient/inpatient billing efforts and to enhance access to health services or other medical specialty care. Face-to-face or phone interviews with patients to obtain registration information relating to third party resources, patient demographic data, i.e., addresses, employers, next of kin, emergency contacts, etc. Determines the eligibility of patients seeking health care, who have not previously been treated at the facility, by obtaining the certification of Indian Blood quantum or other documentary proof of tribal membership, according to the Indian Health Service guidelines. Collects patients third party recipient health cards, obtains photocopies of the card and explains the program to the beneficiaries, including why Medicare, Medicaid or the private/commercial insurance will be billed for the services they received at the Indian Health Service facility.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, annual salary, and description of job duties. Include name and address of employer; supervisor name and telephone number. MINIMUM QUALIFICATIONS: GS-04 Grade Level Your resume must demonstrate at least one (1) year of general experience in either the private or public sector performing the following type of work and/or tasks: Progressively responsible clerical, office or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of this position. OR Have 2 years of education above the high school level. The education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Have a combination of education and experience that when combined, fully meet the minimum qualification's for this position, The total percentage must equal at least 100% to qualify an applicant for the GS-04 level. GS-05 Grade Level Your resume must demonstrate at least one (1) year of specialized experience that equipped me with the particular knowledge, skills and abilities to successfully perform the duties of this position. This experience is related to the work of the position and equivalent to at least the GS-04 level in the Federal service as described in the vacancy announcement. Examples of specialized experience include work experience that demonstrates knowledge of eligibility requirements for health care benefit programs such as Medicare, Medicaid, Social Security Insurance, First Steps, and other similar resources to respond to inquiries from individuals as they relate to health services the medical facility can provide, solve problems or educate individuals about medical facility health programs and procedures. OR Have completed 4 years of education above the high school level. NOTE: Once year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (Transcripts Required). OR Combination of education and experience that when combined fully meet the minimum qualification for this position. The total percentage must equal at least 100 percent to qualify. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements by the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Phoenix Service Unit 1616 E Indian School Rd Suite 360 Phoenix, AZ 85016 US
• Name: Travis Yellowhair
• Email: [email protected]