This position is located in Service Center Operations Directorate, Vermont Service Center. As an Operations Support Specialist, you will provide a variety of essential services, like assisting management with administering policies and procedures, and providing guidance, instruction, and inspection for workplace safety and emergency management operations.

Duties

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity. Serve as Emergency Management and Safety coordinator to oversee workplace safety and emergency management operations and contingency plans. Plan and coordinate a variety of emergency management exercises and analyze and report findings in after-action reports. Organize and deliver briefings to managers to promote understanding and acceptance of findings and recommendations. Analyze and evaluate the effectiveness of complex management support and administrative systems, programs and processes. Completes Collateral Duty Safety Officer, and Emergency Management Coordinator training. Utilize critical thinking skills to resolve or prevent operational, safety and emergency issues/situations.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 06/14/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 06/14/2024. GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Recording administrative transactions which may include preparing automated reports and spreadsheets; Communicating orally and in writing to develop and deliver briefings, project papers, statute/staff reports, and correspondence; Performing duties associated with day-to-day emergency management or safety operations. OR You may substitute successful completion of a Master's or equivalent graduate degree or at least two (2) full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. in a field related to the work of this position. GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Analyzing Data from a variety of sources to develop trends, patterns, profiles, estimates, and studies; Develops detailed reports with findings based on analysis of emergency response, safety, and emergency management for a variety of audiences; Identifying and recommending solutions to a wide range of emergency management or safety issues. OR You may substitute successful completion of a Ph.D. or equivalent doctoral degree or at least three (3) full years of progressively higher level graduate education leading to such a degree or LL.M. in a field related to the work of this position. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Represents the organization at high level meetings, working groups and/or conferences; Provides sound advice to leadership on short- and long-range strategic goals and objectives related to emergency management and safety operations; Conducting inspections to ensure emergency operations AND safety procedures are in compliance with various directives, policies and regulations; Evaluates and develops emergency management policies and procedures to resolve complex problems. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 06/14/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at the GS-12 grade level.

COMBINING QUALIFYING EXPERIENCE AND EDUCATION (at the GS-09, GS-11 levels only): If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]