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Job opening: Chief Learning and Engagement Officer

Salary: $147 469 - 221 900 per year
Published at: Jun 03 2024
Employment Type: Full-time
This position is located in the Department of Health and Human Services (DHHS), Office of the Secretary (OS), Office of the Assistant Secretary for Administration (ASA), Office of the Chief Human Capital Officer (OCHCO). The ASA provides leadership for DHHS departmental administration, including human resource policy, information technology (IT), and departmental operations.

Duties

ABOUT THE POSITION The incumbent is responsible for the full lifecycle of Learning and Employee Development, including the management and oversight of Department-wide training and workforce development planning and policy, and integration of training and leadership development programs across the Department. The incumbent provides executive leadership and serves as a key advisor and consultant to the Associate Deputy Assistant Secretary - Human Capital on the full spectrum of issues, initiatives, and policies related to Department-wide training and leadership development programs. The incumbent is also responsible for the continuous improvement of HHS' capabilities through the alignment of strategy, data analysis and analytics, metrics, and management processes. The incumbent addresses the training and employee development needs for HHS employees nationwide by providing executive oversight and leadership in the development of integrated learning programs that ensure all HHS employees have the knowledge and skills to accomplish Department mission objectives and strategic goals. The incumbent collaborates with leadership from across the Department, and the OHR Executive Leadership to identify short- and long-term needs, as well as significant skill and competency gaps, and develop and implement Department-wide training and leadership programs. The incumbent serves as a key advisor to the Associate Deputy Assistant Secretary- Human Capital and operating division officials regarding learning and leadership programs, strategies, and policies. The incumbent is also responsible for developing and implementing Organizational Development programs and practices that effectively align human capital strategies, policies, and programs with HHS' goals and objectives. This position will also oversee workforce analytics to ensure a proactive approach to addressing workforce-related risks and opportunities for improvement by providing customer- focused analysis and real-time analytics tools that effectively influence strategic decision-making at all levels. The incumbent is responsible for facilitating and supporting HHS employee engagement, implementing initiatives and programs that foster inclusivity, recognize achievements, and support employee well-being. Duties include conducting focus groups, townhall meetings, and surveys to gather and act on employee feedback, ensuring their voices are heard. By analyzing Federal Employee Viewpoint Survey data, the incumbent develops action plans to enhance employee satisfaction. The employee establishes continuous feedback loops and advisory groups to maintain regular employee input and open communication. Additionally, the employee provides training, mentorship, and career development opportunities to support employee growth and engagement

Requirements

  • This employer participates in the E-Verify Program
  • U.S. Citizenship is required
  • Subject to satisfactory security and suitability determinations
  • New appointees must successfully complete a 1-year probationary period
  • This is a career position in the SES. Unless the selectee is already a member of the SES with career status or has successfully completed an SES Candidate Development Program certified by OPM.
  • Executive qualifications must be approved by OPM before appointment can be affected. If you are selected, you will be responsible for working with an HHS Executive Consultant, or QRB Writer to develop an ECQ narrative for submission to OPM
  • You must meet the qualification requirements of this position no later than the closing date of the job opportunity announcement.

Qualifications

As a basic requirement, applicants must demonstrate progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under the Mandatory/Technical Qualifications and Executive Core Qualifications listed below. Typically, experience of this nature will have been gained at or above the equivalent of the GS-15 grade level in the Federal service or its equivalent with state and local government, the private sector, or non-governmental organizations. Failure to meet this basic qualification requirement and all executive and technical qualification factors will automatically exclude you from further consideration. All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications (ECQs), and the Mandatory Technical Qualifications (MTQ's), listed below. It is recommended that your resume emphasize levels of responsibility, scope and complexity of programs managed, and program accomplishments and results. Fundamental Competencies: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation. Executive Core Qualifications (ECQs): 1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. 2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. 3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. 4. Business Acumen: The ability to manage human, financial, and information resources strategically. 5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Mandatory Technical Qualifications (MTQ's): This position also requires that you possess MTQ's that represent knowledge, skills, and abilities essential for success in this role. The following MTQ's must be evident in your resume. Demonstrated knowledge of Linking Learning and Development strategies to the organization's strategies. Demonstrated experience in organizational culture- Ensuring an organizational development framework is in place within the organization that reinforces integrity, teamwork, transparency, accountability, and continuous improvement while supporting employee engagement. It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs. https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/#url=Overview IF SELECTED, you will be required to complete an ECQ package by drafting narratives for each of the ECQs and be certified by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you WILL NOT need to draft the ECQs.

Education

There is no positive education requirement for this position.

Contacts

  • Address Assistant Secretary for Administration 200 Independence Ave SW Washington, DC 20201 US
  • Name: Breanna Stewart
  • Phone: (202) 969-3583
  • Email: [email protected]

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