About the Position: About the Position: This position is located at the 633rd Medical Group at JBLE - Langley in the Medical Records Department. The incumbent serves as the point of contact on matters relating to medical records. This is a Direct Hire Solicitation

Duties

Recognize details of requests for information relevant to the purpose of the request to medical and legal issues, i.e., medical claims, line of duty investigations pertaining to active-duty personnel, workman's compensation cases, etc. Prepare response to inquiry and ensures only relevant factual information is released. Obtain signed authorization from patient as required by Freedom of Information Act, Privacy Act, and other regulatory controls governing the confidentiality of information prior to release of information. Perform comprehensive review of medical records in order to abstract only information that provides direct response to request. Assess and resolve customer inquiries and/or complaints promptly to ensure quality customer service is provided.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination. A candidate selected to this position will be required to sign a statement consenting to annual seasonal influenza vaccination.
• Employees assigned to a medical treatment facility are required to be screened for applicable immunizations or pre-existing immunity based on occupational risk, regardless of job series.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes clerical duties such as answering telephone calls and written correspondence; retrieving information from automated systems; and maintaining patient records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83BO DHA TIDEWATER MKT-JBLE LANGLEY DO NOT MAIL Hampton, VA 23665 US
• Name: Army Applicant Help Desk