LOCATION: This position is located in the Aurora District Office at 1325 N. Lake Street, Aurora, IL 60506. TOUR OF DUTY: Flextime | Full-time | Alternate work schedules may be available. TYPE OF POSITION: Permanent.

Duties

The position description number for this position is 2E107S. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search The Operations Supervisor provides administrative and managerial assistance in planning, organizing, and accomplishing management objectives as part of the management staff. Provides first-line supervision and technical guidance to claims specialists, customer service representatives, and other supporting staff. Ensures that subordinate employees perform their duties, including the making of final determinations and commitments in claims and post-entitlement actions, appropriately and in the quickest time possible consistent with accuracy. Becomes the person in charge when higher-level management personnel are absent.

Requirements

• All application materials must be received by the closing date.
• Applicants must be in good standing.
• Applicants must have a fully successful rating of record.
• Official Personnel Folders will not be reviewed.
• Requests for copies of application documents will not be accepted.
• All application forms submitted become the property of SSA Human Resources.
• You must indicate on the SSA 45 if you are in/or have held a temp promotion/detail.

Qualifications

Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include the development, examination, investigation, adjudication, or authorization of claims for retirement, survivors insurance, disability insurance, pension programs, health insurance, income maintenance, or related programs. Qualification requirements must be met by the closing date of this announcement. Applicants for promotion must have 52 weeks at GS-11. Time in grade requirement must be met by the closing date of this announcement.

Education

This job does not have an education qualification requirement.

Contacts

• Address Region V Area 2 2810 Crossroads Dr Suite 3200 Madison, WI 53718 US
• Name: Anidra Howell
• Phone: 410-966-0155
• Email: [email protected]