ICTAP eligibles in the Baltimore local commuting area only. Applications will also be accepted under the Military Spouse Hiring Authority. This position is located in the Wabash Building, 6100 Wabash Avenue Baltimore, MD 21215. Additional selections may be made within six months from the closing date of this announcement.

Duties

Once selected for the Claims Specialist position in SSA, you will contribute to the Agency's mission through direct and personal service to the public. This includes speaking with beneficiaries about their rights under the Social Security laws, gathering facts and evidence to establish eligibility for benefits, making critical decisions to determine the amount of benefits paid to individuals, and using state-of-the-art computer technology to access and update information about claims.

Requirements

• Proof of ICTAP eligibility required
• Fingerprint Clearance is Required
• U.S. Citizenship Required
• Security and/or Background Investigation Required
• Selective Service Registration. See Other Information tab
• Must pass Competency Assessment Interview Process Interview
• Relocation expenses will not be paid

Qualifications

Applicants must have 52 weeks of specialized experience at the GS-9 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position. Examples or specialized experience include developing, examining, investigating or authorizing of claims under a program for SSA benefits, health insurance, pension plan, income maintenance or related programs. Applicants must also meet the following Selective Placement Factor(s) to qualify for this position: Meet and deal ability is required. COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible. Qualification requirements must be met by the closing date of this announcement. Time in grade requirement must be met by the closing date of this announcement. In addition to the minimum qualifications, applicants must be eligible under ICTAP or Military Spouse.

Education

This job does not have an education qualification requirement.

Contacts

• Address Office of Earnings and International Operations 6100 Wabash Avenue, Baltimore, MD 21215 1150 East Mountain Drive, Wilkes Barre, PA 18702 Baltimore, MD 21215 US
• Name: Albert Williams
• Email: [email protected]