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Duties

Summary: The primary purpose of this position is to provide quality customer service to efficiently process a multitude of information relating to customer records and administrative support to education services programs and military personnel programs. Duties: - Serves as an academic advisor. - Advises qualified personnel on Air Force Tuition Assistance (AFTA) procedures. Performs quality control on all AFTA for completeness, accuracy, monetary calculations, and personal data entries. - Updates, inquires, and processes actions through the personnel Data System and Defense Joint Military Pay System (DJMS). - Uses multiple office automation software with varied functions to produce a wide range of documents, formats, etc.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Advance in hire may be authorized if there is demonstrable proof provided on your resume
• Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
• May be required to work other than normal duty hours to support the training mission.
• The incumbent must be able to obtain and maintain a Secret Clearance.
• Leave accrual may be authorized upon request

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions, GS-1702-07 SPECIALIZED EXPERIENCE FOR CURRENT FEDERAL EMPLOYEES: I have at least one year of specialized experience at the GS-05 grade level (or higher) or equivalent in other pay systems. Examples of specialized experience includes knowledge of an extensive body of rules, concepts, techniques, procedures to perform a wide variety of assignments involved in the development of academic training schedules for student classes which meet syllabus objectives; knowledge of the organization's operations and functions sufficient to evaluate information gathered from various sources and use basic analytical methods and techniques to determine adequacy of, or deficiencies in the scheduling function; knowledge of education and training program mission and objectives to perform assignments and resolve a wide range of issues using accepted practices. SPECIALIZED EXPERIENCE FOR NON FEDERAL EMPLOYEES: I have at least one year of specialized experience at the GS-06 grade level (or higher) or equivalent in other pay systems. Examples of specialized experience includes knowledge of an extensive body of rules, concepts, techniques, procedures to perform a wide variety of assignments involved in the development of academic training schedules for student classes which meet syllabus objectives; knowledge of the organization's operations and functions sufficient to evaluate information gathered from various sources and use basic analytical methods and techniques to determine adequacy of, or deficiencies in the scheduling function; knowledge of education and training program mission and objectives to perform assignments and resolve a wide range of issues using accepted practices FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the rules, concepts, techniques, procedures, and operations of education and training programs to perform specialized assignments in the academic scheduling function. 2. Knowledge of the organization's operations and functions sufficient to evaluate information gathered from various sources to determine quality, accuracy, and applicability. 3. Knowledge of various office automation software programs, tools, and techniques to support office operations, retrieve and input data, and maintain accurate files; a qualified typist is not required. 4. Skill in applying basic analytical methods and techniques to resolve conflicts and determine adequacy of, or deficiencies in the program. 5. Ability to use one or more established computer programs/software (Microsoft Office) to enter, maintain, sort, and retrieve organizational and/or program data. 6. Ability to communicate effectively, both orally and in writing, using tact and courtesy. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address United States Space Force 1670 Space Force Pentagon Washington, DC 20330 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]