This position is located within the State or Area Office of USDA Rural Development (RD).The incumbent provides information to the public as well as technical and clerical support on various loan, grant, and loan guarantee programs administered by RD. This position may be eligible for hiring incentives. The initial cutoff date for referral consideration will be 5/29/24. This position is neither remote nor virtual. The employee will be expected to report in person to the assigned duty location.

Duties

Serves as a primary representative providing technical information, assistance and guidance to applicants, borrowers, and lenders, concerning eligibility and other requirements for loans, grants, and/or loan guarantee programs administered by RD. Reviews and analyzes various loan/grant-servicing and related documents, forms and materials submitted for adequacy, completeness, accuracy of information, and conformity to established procedures and requirements. Prepares and reviews closing related documents to ensure adequacy, completeness, accuracy of information, and to ensure conditions are met in advance of closing. Follows-up and works with borrowers, closing agents and attorneys in preparation of closing. Performs routine clerical functions such as phone coverage, mail, monitoring supplies, timekeeping duties, etc. The duties of this position require the incumbent to possess the ability to speak and write both Spanish and English fluently.

Requirements

• You must be a US Citizen or US National.
• Males born after 12/31/1959 must be Selective Service registered or exempt.
• Subject to satisfactory adjudication of background investigation and/or fingerprint check.
• Successful completion of one-year probationary period, unless previously served.
• Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify at https://www.e-verify.gov/.
• Incumbent must be fluent for speaking and writing in both Spanish and English.

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education, as defined below. For GS-05: Applicants must possess one (1) year of specialized experience equivalent to at least the GS-04; or its non-Federal equivalent that demonstrates experience performing a full range of clerical assignments and required resolution of recurring problems related to loan/grant programs. Work consists of related steps, processes or methods requiring identification and recognition of the differences from among a variety of recurring situations regarding loan/grant programs. The work requires subject-matter knowledge of the organization's programs, business practices, rules, processes, or operations to determine what is being done, why actions are taken and how to accomplish assignments. Experience may have been gained in work comparable to compiling, maintaining, and updating data, list, and reports using knowledge of where data is obtained and independently acquiring information to perform standard tasks OR 4 full years of progressively higher-level education leading to such a degree. Equivalent combination of education and experience are qualifying for this grade level. For GS-06: Applicants must possess one (1) year of specialized experience equivalent to at least the GS-05; or its non-Federal equivalent that demonstrates: use of specialized clerical assistance to perform a full range of standard and/or non-standard assignments resolving a variety of non-recurring problems to include a variety of assignments having different unrelated steps, processes, or methods such as processing transactions for credit programs, commercial, real estate, or other loan/grant programs having similar characteristic but requiring the use of different steps, procedures or methods to complete the process. Experience may have been gained in work comparable to examining program applications for completeness, discrepancies, meeting eligibility requirements, and other special prerequisites and identifying situations that are inconsistent with previous experience in similar situations using available information, regulations, or other guidelines or may involve fraud, etc. There is no substitution of education for experience at the GS-06 level. For GS-07: Applicants must possess one (1) year of specialized experience equivalent to at least the GS-06 level; or its non-Federal equivalent that demonstrates experience searching and compiling information; examining loan documents and records to ascertain sufficiency, accuracy, and implications of information. Experience providing oral and/or written information about loan program requirements and servicing matters. Experience maintaining reports, statistics, and other loan program related information; or other experience related to the position to be filled. There is no substitution of education for experience at the GS-07 grade level. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-1101 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Contacts

• Address Rural Development 1400 Independence Ave SW Washington, DC 20250 US
• Name: Christina Johnson
• Phone: 771-215-6180
• Email: [email protected]