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Duties

WHAT IS THE TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Return Integrity and Compliance Services The following are the duties of this position at the full working level. Reviews taxpayer information to determine action and processing requirements. Examines original/other documents for completeness. Codes and prefects tax return/documents; receives, records, sorts, batches, associates, controls, stages, collects, mails, extracts, and distributes incoming/outgoing work. Maintains updates, purges suspense/closed files; examines and perfects documents; determines header data and numbers returns/documents; maintains supplies and prepares requisitions. Verifies and updates entries on automated tax systems so that any batch of work or documents can be located and information given on the status and location of cases. Performs a variety of clerical and procedural tasks using an automated tax system which involves: assigning, maintaining, monitoring or updating work status and inventory records; ordering research; acknowledging correspondence; and performing other support activity. Prepares and maintains regular production/inventory reports using established formats and sources of data applicable to the program, functional, or organizational reporting requirements. Prepares special reports as directed, verifies certified mail listings, and prepares statutory notices for mailing. Performs less complicated tax closing procedures (i.e. no changes and signed agreements). Initiates contact letters to taxpayers; makes determinations regarding closed cases versus reconsiderations. Reviews information received from taxpayers and/or other sources to determine completeness and appropriate next action and case resolution.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: GENERAL EXPERIENCE/EDUCATION FOR GS-04: You must have 1 year of general experience at a level of difficulty and responsibility equivalent to the GS-03 grade level in the Federal service. General experience for this position includes progressively responsible clerical, office, or other work that indicates ability to acquire the competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. OR You may substitute education for specialized experience as follows: Two (2) years of education above the high school level in an accredited junior college, college, university, business, secretarial or technical school. OR You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Contacts

• Address TS - RICS-Return Integrity and Compliance Services 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748