Incumbent is involved with a variety of duties in support of the Community Recreation program that may include Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, Library, Liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies, fitness and sports.

Duties

Performs assigned dutiesand provides necessary services to authorized patrons, including general information and support of Community Recreation programs. Provides information concerning facilities and operation. Ensures adherence to regulations, and safety and security procedures. May assist in maintaining routine reports and/or perform clerical, custodial and/or general maintenance duties as needed. May operate a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receive payments and make change. Provides customer service by greeting patrons in person and by answering the telephone; takes messages and handles customer requests or referrals to the appropriate staff member. Adheres to NAVMED P-5010 sanitation requirements. Provides support for Community Recreation event set up and break down. Performs other related duties as assigned.

Requirements

• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must meet federal suitability requirements including successful completion of background investigation.
• Work may require sitting, walking, long periods of standing, bending and lifting of moderately heavy items up to 40 pounds without assistance and occasional lifting of heavier items with assistance.
• Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.
• May have to obtain and maintain the following certification within 90 days of hire: Emergency First Responder or Cardiopulmonary Resuscitation, Food Handlers and/or C.A.R.E (Controlling Alcohol Risks Effectively).

Qualifications

Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity. Skilled in keyboarding to include operation of point-of-sale (POS) systems as well as desktop computers. Ability to perform basic computer operations. Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides. Ability to perform basic custodial tasks (e.g., sweeping, mopping, vacuuming, wiping, dusting, etc.). Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division). Ability to identify customer needs, deliver expected service and/or resolve routine customer issues. Ability to communicate effectively both orally and in writing.

Education

This position does not have a positive education requirement.

Contacts

• Address NAVSTA Mayport 414 Massey Ave Jacksonville, FL 32228-0048 US
• Name: Markesha Jones
• Phone: 904-270-6061
• Email: [email protected]