Job opening: Telephone Operator
Salary: $35 499 - 43 590 per year
Published at: May 13 2024
Employment Type: Full-time
This position is located at the Anadarko Indian Health Clinic, Anadarko, OK. This position provides clerical support by operating a central telephone switchboard and act as a receptionist for the facility and information center. The position reports to the Health System Administrator.
Duties
Serve as the hospital switchboard operator.
Operate computer based switchboard system.
Receive and route calls to their proper destination.
Answer routine inquiries from telephone calls, patients, and visitors, and direct patients and visitors to the proper office/department or individual.
Responsible for announcing all emergency plan/codes for facility wide communication.
Operate overhead and voice paging system.
Qualifications
To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
MINIMUM QUALIFICATIONS:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
GS-03:
Your resume must demonstrate at least six months of general experience performing progressively responsible clerical, office, or other work that indicates your ability to acquire the particular knowledge and skills needed to operate a telephone switchboard, and provide assistance to personnel, customers, and others.
OR
One year of education above high school is also qualifying for the GS-3 level (must provide transcripts). One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
OR
Combined Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at the GS-3 level. The total combined percentage must equal at least 100 percent to qualify an applicant.
Time In Grade
Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
You must meet all qualification requirements within 30 days of the closing date of the announcement.
Education
This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.
Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website:
https://www.ed.gov/accreditation.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit
https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Contacts
- Address Lawton Service Unit
1515 North Lawrie Tatum Rd
Lawton, OK 73507
US
- Name: Lillie Heminokeky
- Phone: 405-308-0887
- Email: [email protected]
Map