You will serve as a Facility Services Assistant (DISPATCH) in the Production Division of NAVFAC ENGINEERING CMD MID-ATLANTIC.

Duties

You will maintain schedules for maintenance and repair of physical facilities. You will determine the lead skill set required to perform the work and ensure appropriate and accurate input of job order number, work center, labor/craft code, failure class, and problem code. You will dispatch service calls and emergency response teams. You will manage the work queues of facilities maintenance employees. You will review approved work orders to be assigned. You will input start and stop times and current status. You will support the organization to which assigned by performing various clerical assignments, as directed. You will utilize advanced and varied functions of software suites to include computerized asset management systems, electronic mail, spreadsheets, electronic calendars, and database management.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position.
• This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the (GS-06) grade level or pay band in the federal service or equivalent experience in the private or public sector 1) Maintaining schedules for maintenance and repair of physical facilities; 2) Dispatching short and long range maintenance, repair, and minor construction; 3) Receiving, creating, and approving customer service requests; 4) Managing, tracking, and adjusting work order data through computerized management systems; 5) Evaluating and dispatching work orders by classification (routine, urgent or emergency). Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Contacts

• Address NAVFAC ENGINEERING CMD MID-ATLANTIC 9324 Virginia Ave Norfolk, VA 23511 US
• Name: Department of Navy EIC
• Email: [email protected]