About the Position: This is a Medical Support Assistant (Office Automation) position located in Fort Richardson, Alaska. This is a Direct Hire Solicitation

Duties

Assist Soldiers referred for care at civilian dental offices. Serve as a liaison with civilian dental care resources within the local economy and communicates effectively with these resources Schedule appointments for Soldiers to civilian dental practices. Greet patients at the front desk, record arrival, make appointments in automated appointing system, pull/file patient records, and answer the telephone. Coordinate dental facility schedule to reduce or eliminate unfilled appointment time, reduce patient waiting time, and increase access to care. Take necessary corrective actions, including consultation with dental officers and unit liaisons on oral health matters affecting Soldier readiness. Utilize knowledge of computer systems/software to input data, retrieve information and prepare a variety of dental health reports.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing one or more of the following: (1) utilizing medical automated systems; (2) scheduling medical appointments for patients (3) preparing or responding to patient inquires or correspondence or (4) maintaining or reviewing patient records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-07). OR Education: One and a half years of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Healthcare Administration, Business Administration, Human Resouces, or Health Sciences. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond one year (total semester hours minus 18) by 9. Add the two percentages. (Note: You must attach a copy of your transcripts.) Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DD83CG DHA ALASKA MKT-BASSETT ACH DO NOT MAIL Fort Wainwright, AK 99703 US
• Name: Army Applicant Help Desk