It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date. The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Telework is not guaranteed, however you may be eligible based on current agency policy.

Duties

Manages the operations, sustainment and maintenance of a full spectrum of Enterprise IT services for the organization. Applies advanced IT principles, concepts, methods, standards, and practices to plan and carry out difficult and complex assignments and develop new methods, approaches, and procedures. Develops and interprets policies, procedures, and strategies governing the planning and delivery of IT services throughout the Army Recreation Machine Program. Provides expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Applies regulations, laws, and policies governing IT to the organization's business requirements. Develops performance management plans and performance measurement methods and tools. Applies methods for identifying and resolving IT workforce issues. Develops goals and objectives to support the organization's Information Technology Strategic Plan. Prepares the budget submission in support of the IT Capital Plan. Manages the Operations support budget. Leads development of an enterprise IT modernization plan. Responsible for developing and implementing information security and information assurance policies, principles, and practices. Supervises subordinate managers and assigned workforce. Incumbent is required to submit a Financial Disclosure Statement

Requirements

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position to include a T1
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A valid passport may be required for overseas travel
• Incumbent is required to submit a Financial Disclosure Statement

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. 1. Progressive experience in IT fields which provided the ability to manage IT operations across a large organization or enterprise in the areas of planning, acquisition, development, information assurance and security, and lifecycle management. 2. Knowledge of business and management principles involved in strategic planning, resource allocation, cost/benefit analysis, leadership technique, and coordination of people and resources.3. Supervisory experience to include hiring, performance management, employee discipline, and dispute resolution. OR A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in the following disciplines: Computer science, engineering, information systems management, mathematics, operations research, statistics, or technology management. In addition to the above, candidates must possess IT-related experience equivalent in scope and complexity to the next lower grade level to include: 1. Attention to detail - Experience developing and executing short and long-range IT plans based upon the organization's mission and goals. 2. Customer service - Demonstrated experience providing assistance to both internal and external sources in the areas of technical support, user needs, and system requirements. Experience assessing customers' needs, meeting quality standards, and evaluating customer satisfaction. 3. Oral communication - Experience conducting formal presentations and/or briefings to audiences at varying levels of hierarchy and technical expertise. 4. Demonstrated problem-solving skills - Experience evaluating IT operations to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit. Possess substantial knowledge and experience with systems integration and cybersecurity implementations, with a focus on the Risk Management Framework (RMF) employed by DoD. Possess experience managing a full spectrum of IT projects to include networks, systems integration, databases, enterprise applications, and operating infrastructures. Must possess demonstrated knowledge of Cloud applications and migration.

Education

If you are using your education to qualify you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Remove PII information such as social security number or date of birth as transcripts will be shared with the hiring panel.

Contacts

• Address CC-NAF-RECMAC ARMY RECREATION MACHINE PROGRAM DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Carrie Johnson
• Phone: 000-000-0000
• Email: [email protected]