Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Information and Technology, Field Support Directorate, Southeast Region, located in Pembroke Pines, FL.

Duties

Joining the Customs and Border Protection Office of Information and Technology will allow you to use your communication skills to design, develop, and monitor voice, data, and video surveillance systems. This position starts at a salary of $77,274.00 (GS-11, Step 1) to $120,401.00 (GS-12, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. In this Telecommunications Specialist position, you will become a key member of Homeland Security professionals by coordinating and conducting performance measurements on new and advanced wireless telecommunication equipment and techniques. Typical work assignments include: Installing, troubleshooting, repairing, redesigning, and maintaining telecommunications systems Configuring and maintaining telecommunication networks and applications, such as intrusion detection systems, land, mobile radio communication, and video surveillance Resolving telecommunication equipment failure and unsatisfactory performance problems Providing recommendations and proposals on new and advance equipment and techniques based on performance capabilities, limitations, and cost.

Requirements

Qualifications

Basic Requirement: You must provide supporting documentation in your application to show you meet the basic requirement below. Undergraduate and Graduate Education: Major study - electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled. Other Education: Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis. OR Experience: Experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology. Along with the basic requirement listed above you must possess at least one (1) year of specialized experience and or education described below to qualify for this position. Along with the basic requirement listed above you must possess at least one (1) year of specialized experience and or education described below to qualify for this position. Experience GS-11: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Maintaining telecommunication system performance through use of established tools and instructions. Assisting with the installation, configuring, troubleshooting, repairing, maintaining and operational testing of telecommunications systems including, but not limited to: voice communications, telecommunications, stationary and mobile video and radar surveillance systems, microwave systems, fiber optic equipment, wide area network (WAN), local area network (LAN), switched equipment, intrusion detection and access control systems Assisting with the installation of permanent and temporary tower related equipment, ie Antennas, transmission lines, emergency generators, RF/Wireline and AC polyphaser (lightening protection) grounding rods and other peripheral site equipment as required. Monitoring and alerting telecommunication managers regarding deterioration in system performance. Experience GS-12: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Inspecting newly installed telecommunication equipment for conformance to performance requirements Revolving telecommunications equipment failure or unsatisfactory performance problems Installing, configuring, troubleshooting, repairing, maintaining and operational testing of telecommunications systems including, but not limited to: voice communications, telecommunications, stationary and mobile video and radar surveillance systems, microwave systems, fiber optic equipment, wide area network (WAN), local area network (LAN), switched equipment, intrusion detection and access control systems Configuring and maintaining the telecommunications network to service applications such as intrusion detection systems, encrypted voice land/mobile radio communication systems, and the local area network (LAN). Overseeing the installation of permanent and temporary tower related equipment, ie Antennas, transmission lines, emergency generators, RF/Wireline and AC polyphaser (lightening protection) grounding rods and other peripheral site equipment as required. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. GS-11 Education Substitution: Successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Education at the graduate level in an accredited college or university meets the requirements for positions at the GS-11. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining your total qualifying experience as a percentage of the experience required for the grade level; then determining your education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify you for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-11. (When crediting education that requires specific course work, prorate the number of hours of related courses required as a proportion of the total education to be used.) More information on this qualification standard is located here GS-12 Education Substitution: There is not an education substitution at the GS-12 grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/14/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process.

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Additional Hiring and Special Appointing Authorities: See "THIS JOB IS OPEN TO" section above for what additional Appointing Authorities may apply. Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. You must provide documentation supporting your eligibility prior to the closing date of this announcement. If you have any questions regarding your eligibility, please contact the CBP Hiring Center via the contact information listed at the end of this job opportunity announcement.

• Veterans
• Military spouses Effective until December 31, 2028, any spouse of a member on active duty may be eligible
• Individuals with Disabilities The proof of disability documentation must specify that you are eligible to apply using Schedule A. It does NOT need to detail your specific disability, medical history or need for accommodation. For more information visit this link.
• Peace Corps and VISTA
• Land Management Hiring Flexibility Act: The following documents are required at the time of application: SF-50s to demonstrate that you meet the eligibility requirements and the most recent performance rating signed by your supervisor or a statement from your supervisor documenting acceptable performance.
• Other miscellaneous hiring authorities

Contacts

• Address Office of Information and Technology Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]