This position is located in the Support Services Division (SSD) at the Montgomery AL Regional Office (RO) and the incumbent serves as a senior support services specialist. The purpose of the work is to plan, organize, administer and ensure adequate administrative support regarding supplies, Personal Identity Verification (PIV), mailroom, timekeeping, continuity of operations (COOP) and facility and fleet management.

Duties

Duties: Plans for, organizes and Implements equipment and/or space policy for the Regional Office (RO)'s unique and/or complex organizations. The incumbent initiates and organizes the planning process for revised space assignments and has input into the necessary diagram and floor plans - ensuring proper office. Plans, organizes and administers project review meetings, teleconferences, and design change management meetings held with the VARO Leadership Team, Office of Facilities Management, General Services Administration (GSA) officials when applicable, contractor management staff, and others. Conducts analyses to determine facility requirements based on RO organizational needs, service deficiencies, and appropriate resolutions to identified issues. Performs property management duties such as equipment needs analysis, maintaining records (on service received, service deficiencies, equipment received and excessed, etc.), establishing repair and replacement parameters, conducting periodic inventories, providing detailed analyses on forecasted usage rates, and/or disposing of excess property. Serves as the Subject Matter Expert (SME) on all Fleet Management issues. Oversees the day- to-day functions of the Regional Office Fleet Management Program including, but not limited to, the documentation of authorized operators, scheduling of vehicle use, oversight of vehicle maintenance, and review of vehicle safety recalls. Serves as the primary PIV Card Issuance (PCI) Manager for the RO, the incumbent is responsible for the administration of the Personal Identity Verification (PIV) system. The incumbent views information for each role assigned and reviews applications in the Portal area of the PIV website that are in process or have been processed. The incumbent ensures that all role members have the authorization or rights to be able to access and perform their assigned duties. The incumbent backs up the Support Services Supervisor for all of the following responsibilities: Safety Officer, Continuity of Operations (COOP) Coordinator, Parking Coordinator (Carpools), centralized mailroom oversight, and Building Liaison. Ensures compliance with RO and CO directives on requisitions for printing, reproduction, and distribution of forms. Ensures that regulations and publications are promptly distributed to all divisions of the RO and organizations off station. Ensures vehicles are properly maintained and stored when not in use. Responsible for maximum utilization of all assigned vehicles and funds allotted for payment of rental and mileage. Assists the Support Services Supervisor in coordinating building security with GSA building management, Federal Protective Services (FPS) security personnel, VA Police, and / or other security personnel to include monitoring of alarm system, guard service as required, bomb threats, and related incidents. Work Schedule: Monday to Friday, 8am to 4:30pm Compressed/Flexible: May be available Telework: Available, based on agency policy. Virtual: This is not a virtual position. Position Description/PD#: Support Services Supervisor / PD#37334A Financial Disclosure Report: Not required

Requirements

• You must be a U.S. Citizen to apply for this job
• Designated and/or random drug testing may be required
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Bargaining Unit Position: No

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/14/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: One year of specialized experience equivalent to at least the next lower level in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include: Experience with assisting with facility issues, equipment, service operation design projects, and analysis and assessment of the efficacy of various administrative programs. Knowledge of office space refurbishment, team or office relocation, facility enhancements, workstation modifications, small construction, etc. Experience and knowledge in administering environmental, health, safety, and/or security regulations obtained through tasks including conducting safety and/or security inspections, working with or overseeing a safety and/or security program, or spotting and/or correcting safety and/or security vulnerabilities. Knowledge of administration and management of identity card programs, including managing paper inventory, issuing cards, supervising role-holders administratively, and issuing cards as appropriate. NOTE: Experience is defined as experience overseeing or assisting with managing the administrative operations of a work unit. To be qualifying the experience must demonstrate experience with budget, procurement, and facilities management. There is no educational substitution for the GS-12 level. After you have met the minimum qualifications, you will be rated on the following Competencies for this position: Technical Competence - Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise (for example Facilities Management, Fleet Management); maintains credibility with others on technical matters. Critical Thinking - Objectively analyzes and evaluates an issue in order to form an opinion/judgment/conclusion; Uses logic and reasoning to research, interpret and apply information such as regulatory and/or procedural guidance; Identifies the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; Integrates information into development of a resolution. Facilities - Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance. Compliance - Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance. Customer Service - Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work normally involves mental rather than physical exertion. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

This job does not have an education qualification requirement.

Contacts

• Address Montgomery Regional Benefit Office 345 Perry Hill Rd Montgomery, AL 36109 US
• Name: Teha Lee
• Email: [email protected]