This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. It is located in the DISA GLOBAL PLANS & PROGRAM DIVISON-RN521.

Duties

Responsible to make interpretive decisions within predefined Authorized Service Interruption (ASI) program limits that have been established at higher levels within DISA. Approval authority for service interruption requests on DoDIN Enterprise Infrastructure networks. Provide the planning, organizing, controlling, and managing of the DISA Global Field Command ASI program, which encompasses major global networks and agencies. Participates in projects, research and studies concerning technically advanced information systems and telecommunications hardware/software architectures, methodologies, and practices.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• This is a Mission Essential Position.
• Work may require travel away from the normal duty station.

Qualifications

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions Qualifying Experience: To qualify at the GG-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience in providing service interruption coordination for telecommunications and information systems; and assessing and resolving network problems and outages. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experienceat the GG-12 grade level

Contacts

• Address DISA - OC/DISA GLOBAL OPERATIONS COMMAND 5534 Pryor Drive Bldg 5160 Scott AFB, IL 62225 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]