This position is located at Department of Housing and Urban Development, Asst Secretary for Housing-Federal Housing Commissioner. This opportunity is also open to Status eligibles under announcement 24-HUD-1421. Please refer to that announcement for details on open period, eligibility, and how to apply.

Duties

As a Program Support Assistant, you will: Assist the Branch Chief, servicing and technical staff in matters pertaining to the Federal Claims Collection Act of 1966, as amended; the Debt Collection Act of 1982, and the Debt Collection Improvement Act of 1996. In this regard, the incumbent is also required to have a working knowledge of applicable handbooks, program policies and procedures governing a wide variety of program activities that require processing review and action. Act as the control point for servicing and technical staff in coordinating and tracking actions initiated and completed by maintaining the appropriate tracking, follow-up, and suspense registers, logs and reports. Keep appropriate staff informed on these matters by providing regular reports of status with alerts of any activities or problems requiring resolution. Review all incoming submissions from program participants and others for completeness as to information and/or materials requested and required. Log submissions as necessary and refers to appropriate staff for review and action. Submissions are referred with background and supporting documentation, as required.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized experience for the GS-06 is one (1) year of experience at the GS-05 level, or equivalent, which is directly related to the position as listed in this announcement and has equipped the candidate with the knowledge, skills, and abilities to perform the duties of the position successfully. Specialized experience is defined as: Maintaining filing systems, including receiving, reviewing, logging and processing financial information, documents and reports; AND Preparing correspondence, responding to routine non-technical inquiries and providing routine general program information; AND Utilizing standard computer software such as Microsoft Office Word, Excel and Outlook or similar. Specialized experience for the GS-07 is one (1) year of experience at the GS-06 level, or equivalent, which is directly related to the position as listed in this announcement and has equipped the candidate with the knowledge, skills, and abilities to perform the duties of the position successfully. Specialized experience is defined as: Preparing correspondence, responding to technical inquiries and providing technical program information; AND Experience using specialized information and database management applications and formats; AND Utilizing standard computer software such as Microsoft Office Word, Excel, Access and Outlook or similar; AND Providing financial-related customer service to both external and internal clients. Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

Education

This job does not have an education qualification requirement.

Contacts

• Address Asst Secretary for Housing-Federal Housing Commissioner Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]