This position is located within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Fayetteville VA Medical Center, Prosthetic and Sensory Aides Services (PSAS). The PSAS provides comprehensive support to optimize health and independence of the Veteran services are provided within various settings, including (VISNs), Inpatient Clinics, Outpatient Clinics, and domiciliaries throughout the United States.

Duties

The incumbent will serve as a Prosthetic Representative (Assistant Chief) completing a variety of supervisory and non-supervisory prosthetic and sensory aids assignments, projects, and activities independently to meet PSASs long-and-short term program goals. Duties include, but are not limited to: Planning, developing, and directing a Prosthetic and Sensory Aids Program at the national, VISN, or local level. Advising the VA Central Office for the development of PSAS policies and manages and provides national-level oversight to a VISN or facility PSAS program to achieve VHA's overall mission goals. Leading projects and project teams on activities related to prosthetic and sensory aid activities. Completing a variety of non-supervisory ad hoc projects and assignments personally as needed. Managing a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics. Serving as an Assistant Chief located at larger facilities that provide specialty services to smaller facilities and report to a PSAS Service Chief. Sharing with the Chief full responsibility for managing and supervising all phases of prosthetic operations. Serving as Chief of the service in the Chief's absence. Completing Human Resources assignments independently, including drafting and developing functional statements, performance standards, and competencies. Making PSAS's staff selections; assigns personnel; and provides direction to subordinate staff. Managing the training and evaluation of staff. Assessing competencies; evaluates performance; and recommends awards, advancements and disciplinary actions. Working closely with Human Resources and Senior Management to counsel employees and initiate disciplinary actions in a timely fashion; engages in the veteran's appeal process. Overseeing time and attendance and leave requests. Serving as liaison between Prosthetic Service and other departments; where typically, there are no subordinate supervisory prosthetic representatives at the facility level. Participating in the department in public relations activities, i.e. lectures, town halls, and in-services. Serving as an advisor to clinicians regarding the selection, prescription, and acquisition of prosthetic devices involving furnishing information concerning such matters as, new developments in the field of prosthetics and sources of supply for such devices. Interpreting prescriptions of clinicians to make certain that proper prosthetic devices are selected for, or by, the patients. Authorizing the purchase, fabrication, or repair of prosthetic devices. Maintaining continuous liaison with manufacturers and dealers of prosthetic supplies, inspecting their facilities and services and participating in the award of prosthetic appliance contracts. Analyzing data and making recommendations to optimize quality, efficiency, performance, and productivity within the service. Assuring compliance with accrediting agency and regulatory requirements. Establishing and monitoring performance and quality metrics; reviewing and modifying work processes to achieve optimal efficiency and effectiveness; ensuring customer satisfaction; taking corrective actions, as needed. Developing and maintaining a system of internal reviews that ensure service programs operate in compliance with regulatory and accrediting organizations. Giving technical and administrative advice and assistance on prosthetic problems to other facilities. Identifying and selecting national CMS/Health Care Procedural Coding System (HCPCS) codes are entered for every item purchased through and/or billed to ensure proper reporting. Conducting data analysis using the program's statistical data to prepare various VHA and PSAS reporting regarding prosthetic and sensory aids. Collaborating with clinical staff and Supply Chain Management to ensure surgical implants are Federal Drug Administration (FDA) approved; collaborating with clinical staff when devices and equipment require repair or replacement and takes necessary actions to resolve issues. Contributing to the effective utilization of resources, budgetary allocation, and fiscal management. Managing, interpreting, and presenting fiscal data (i.e. fund controls, contracts, and equipment expenditures), forecasts resources, and equipment needs; administers an allocated budget. Developing cost-containment measures for prosthetic equipment and services; to authorize benefit payment and reimbursement. Authorizing the purchase, fabrication, fitting, or repair of prosthetic devices. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 01651F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Required

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency Education and/or Experience: To qualify for this position, you must meet at least one of the requirements below. Experience: One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently as a member of a team; OR Education: A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; OR Experience/Education Combination: Equivalent combinations of experience and education are qualifying. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision: All persons employed in VHA as a Prosthetic Representative on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:(1) Employees grandfathered into the GS-0672 occupational series as prosthetic representatives may be reassigned, promoted up to and including the full performance (journeyman) level, or changed to lower grade within the occupation, but may not be promoted beyond the journeyman level or placed in supervisory or managerial positions.(2) Prosthetic Representatives who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.(3) Employees who are retained as a Prosthetic Representative under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of reentry as a prosthetic representative. Grade Determinations: At least one year of experience equivalent to the GS-11 grade level. Examples of this experience includes: oversight, administration, and coordination for a number of services including, but not limited to, procurement, clinical services, customer service/reception, inventory management associated with medical, rehabilitative, and durable medical equipment devices; home durable medical equipment delivery/set-up/installation; visual or hearing devices; assistive technology; and orthotics/prosthetics AND Demonstrated Knowledge, Skills, and Abilities: In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; assessment of competencies; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions. Ability to analyze data and make recommendations to optimize quality, efficiency, performance, and productivity within the service. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics. Knowledge of compliance and regulatory accrediting organizations. Ability to manage, interpret, and present fiscal data (i.e. fund controls, contracts and equipment expenditures), forecast resource and equipment needs, and administer an allocated budget. References: VA Handbook 5005/94 Part II, Appendix G34 This position is above the full performance level of a Prosthetic Representative. The actual grade at which an applicant will be selected for this vacancy is a GS-12. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service, paragraph 2. Driver's License Requirement: A valid state driver's license is required for this position.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville, NC 28301 US
• Name: Laura Rosenzweig
• Phone: (205) 454-3834
• Email: [email protected]