This position is located in the Bureau of the Comptroller and Global Financial Services (CGFS), Office of Global Systems (GS), Internal Systems and Messaging Unit (ISM).  ISM is responsible for all desktop, server, and network hardware operations and maintenance, and support of IRM Standard Operating Environment baseline software.

Duties

Optimizes systems performance, reallocates resources as they become available, and recommends additional components to improve overall systems performance. Plans and coordinates the installation of new products or equipment, e.g., servers. Analyzes usage and audit logs to ensure that IT systems are operating within design parameters and comply with security policies Troubleshoots and investigates systems problems, including the performance of e-mail operations; and works directly with end user.

Requirements

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.
• Obtain/maintain eligibility to access Sensitive Compartmented Information
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: www.dhs.gov/E-Verify/

Qualifications

Applicants must meet all the qualification requirements described below by the closing date of this announcement.  Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Plans, coordinates, and implements periodic reviews of installed automated systems to determine if approved systems plans have been effectively followed and ensure that planned technical, economic, or other benefits are achieved. Customer Service - Advises other specialists and managers on implementation of new or enhanced IT systems including providing on-the-job and formal training for new and revised methods and techniques for resolving IT issues. Oral Communication - Recommends software procedures for use and identifies and recommends standards criteria for assessing network server performance. Problem Solving - Optimize the functionality of networks and systems; and diagnose and recover failed systems.  Runs or coordinates related debugging and problem resolution. AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following Experience assisting with monitoring and documenting systems performance to ensure that procedures and guidelines are followed to eliminate and prevent system disruption. Experience documenting in-house information technology configurations. Experience with Windows server virtualization and SAN/NAS technologies NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-13 position.

Education

Education requirements do not apply to this vacancy announcement.

Contacts

• Address U.S. Department of State 1999 Dyess Ave. (Charleston Reg. Ctr.) Charleston, South Carolina 29405 United States
• Name: Tony Rice
• Phone: 000-000-0000
• Email: [email protected]