Truman VA Medical Center is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans.

Duties

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. The incumbent is responsible for the full range of supervisory duties in phlebotomy and specimen processing. The incumbent supervises one GS-5 Lead Medical Laboratory Technician, 2 GS-5 Medical Laboratory Technicians (Morgue Assistants), and multiple GS-3/4 Medical Technicians, including part-time student interns. Incumbent recommends appointment, plans and assigns work, gives advice and counsel and evaluates the work of subordinates. He/she assures the orientation, training and competency assessment of assigned staff. He/she adjusts staffing levels or work procedures to accommodate change, and works off-hour shifts, weekends, and holidays as priorities demonstrate a need. Clinical and administrative duties are but not limited to: Performs the full range of supervisory duties. Recommends appointment, plans and assigns work, gives advice and counsel and evaluates the work of subordinates. Day-to-day supervision of performance insuring that all quality guidelines are followed. Ensures the quality of customer service provided by staff. Effectively handles customer complaints. Plans and schedules on-going work. Adjusts staffing levels or work procedures. Works cooperatively with other lab section supervisors to assure adequate lab staffing. Serves as the subject matter expert in specimen procurement and processing. Ensures that all patient samples are collected, maintained and delivered in the proper manner to ensure that the physiologic state of the samples remain intact. Takes appropriate action to make corrections and solve problems. Obtains specimens by venipuncture that will be suitable for analysis using established guidelines. Processes samples according to established protocols for referral testing. Implements and monitors quality control and quality management activities; develops, collects and analyzes data for quality monitors covering the section activities. Recognizes and adheres to the guidelines set forth by all accrediting and regulatory agencies including but not limited to: the American Society for Pathology (ASCP), the College of American Pathologists (CAP), the Clinical and Laboratory Standards Institute (CLSI), and the Joint Commission on Accreditation of Health Care Organizations (JC). Assures orientation, training and competency assessment of staff within and outside of the service. Serves as a mentor for new staff and trainees. Communicates effectively with physicians, other health professionals, and internal and external customers. Provides information to all laboratory users on any questions regarding specimen collection, appropriate sample handling, processing, and delivery of specimen tests. Provides in-services for users of the laboratory including physicians and staff. Travels to CBOC locations on a periodic basis to assess competency, provide training or assist with specimen collection/processing or Ancillary Testing needs. Manages departmental supplies and other resources. Performs inventory and ordering of supplies. Communicates with vendors and hospital logistics staff to assure adequate reagent and supply levels. Responsible for writing and maintaining standard operating procedures. Performs statistical manipulation of data as required for various reports as requested. Calibrates, standardizes and maintains laboratory equipment, ensuring their proper operation, using established procedures and instrument manuals provided. Recognizes indications of instrument malfunction and acts appropriately to remedy the cause of minor problems using acquired expertise and proper troubleshooting techniques. Works off-hour shifts, weekends and holidays when directed. Ensures that all work areas are clean and that proper safety practices are in place at all times. Reports accidents and incidents in the ASSISTS program. Work Schedule: Full-time, 7:00 am - 3:30 PM Telework: Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized EDRP Authorized: Contact [email protected], the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education and/or Experience Combination: (1) A bachelor's degree or higher from an accredited college or university in medical laboratory science, medical technology, clinical laboratory science or in a related science (e.g., laboratory sciences such as chemistry, biochemistry, biology, microbiology, immunology, etc.). AND completion of a medical technology clinical practice program. Clinical practice programs completed after 1974 must have been accredited by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS), Commission on Accreditation of Allied Health Education Programs (CAAHEP, formerly CAHEA), or the Accrediting Bureau of Health Education Schools (ABHES). The professional curriculum may have consisted of a post-baccalaureate certificate program or be integrated into a four-year program of study that culminated in a baccalaureate degree. OR, (2) A bachelor's degree from an accredited college/university, including 16 semester hours of biological science (with one course in microbiology), 16 semester hours of chemistry (with one course inorganic or biochemistry) and one course in mathematics, AND two years of post-certification clinical laboratory experience (e.g., blood banking, chemistry, hematology, microbiology, immunology, clinical microscopy, etc.) within the last ten years as a certified Medical Laboratory Technician by the American Society for Clinical Pathology Board of Certification(ASCP-BOC), American Society of Clinical Pathology Board of Registry (ASCP-BOR) or American Medical Technologists (AMT). This experience must include performing moderate and/or high complexity testing in blood banking, chemistry, hematology, microbiology immunology and clinical microscopy (or categorical experience which matches categorical certification) in a clinical laboratory. OR, (3) A bachelor's degree from an accredited college/university, including 16 semester hours of biological science (with one course in microbiology), 16 semester hours of chemistry (with one course inorganic or biochemistry) and one course in mathematics, AND five years of clinical laboratory experience within the last ten years performing moderate and/or high complexity testing in blood banking, chemistry, hematology, microbiology, immunology and clinical microscopy (or categorical experience which matches categorical certification) in a clinical laboratory. Certification. Candidates must have either (1) or (2) below: (1) Candidates must currently possess the appropriate certification as a MT, MLS, or CLS given by the ASCP-BOC, ASCP-BOR, or AMT. (2) For positions up to the full performance level, candidates must currently possess the categorical or specialist technologist level certification from the certification agencies listed above, such as, but not limited to, chemistry (C/SC), hematology (H/SH), microbiology (M/SM), molecular biology (MB/SMB)and blood bank (BB/SBB). Technologists with categorical or specialist certifications may only perform duties within the area of the laboratory specific to their categorical certification (e. g., an individual with a chemistry (C) certification can only perform duties in chemistry). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations:GS-11 (a) Experience. Must have 1 year of creditable experience equivalent to the full performance level (GS-9), which is directly related to the position to be filled. OR, (b) Education. Must have 3 full years of progressively higher-level graduate education or a Ph.D. or equivalent doctoral degree in medical technology or a directly related field. (c) Assignment of Supervisory Technologist (GS-11) -These assignments require specialized training and experience and have wide latitude for exercising independent judgment. Employees must have advanced knowledge of specialized and complex subject matter extending beyond the duties of test performance. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty) and range of variety and be performed by the incumbent at least 25% of the time. Supervisory Technologist. The incumbent has full supervisory responsibility for smaller, less complex laboratories or laboratories having no GS-11 positions subordinate to the supervisor. Employees in this assignment perform the full range of supervisory duties for one or more sections of the laboratory, including responsibility for assignment of work performed; performance evaluations; recommendations for appointment, awards, advancement and disciplinary actions; identification of continuing education and training needs. The individual ensures compliance with accrediting agency and regulatory requirements; establishes and monitors the quality of the pre-analytical processes as part of the overall laboratory quality management program, and initiates corrective action. This individual will develop policies and procedures, manage document control, develop performance standards, position descriptions and functional statements. Responsible for professional and administrative management of an assigned area, to include budget execution, orientation and competency assessment of assigned staff. The supervisor will maintain effective interdepartmental relations with other services in order to accomplish medical center goals. In addition to the experience or education above, the candidate must demonstrate the following KSAs: In addition to the requirements above, the candidate must demonstrate the following KSAs: a. Knowledge of Federal and state laws, regulations and accrediting/regulatory requirements in order to develop plans and procedures for the laboratory. b. Knowledge of laboratory quality management procedures and principles sufficient to establish and monitor a laboratory quality management program and/or education and training of laboratory staff. c. Demonstrated leadership and managerial skills including skill in interpersonal relations and conflict resolution in order to deal with employees, team leaders and managers . d. Ability to perform the full range of supervisory duties which includes responsibility for assignment of work, performance evaluations, selection of staff, recommendation of awards, advancements and disciplinary actions. e. Ability to plan, organize, set short and/or long term goals and conduct studies on technical and administrative problems, including personnel shortages, organizational structure, new technology, etc. f. Knowledge of concepts, principles and methods of clinical laboratory technology and operations. References: VA HANDBOOK 5005/72PART II APPENDIX G24 The full performance level of this vacancy is GS-11. Physical Requirements: The incumbent must be able to perform moderate lifting up to 20 lbs., straight pulling, pushing, reaching above the shoulder, use of fingers and both hands, walking, standing for up to 4 hours, kneeling, repeated bending, use of both arms and legs. Specific visual requirements include use of both eyes, depth perception, ability to distinguish colors and shades of colors, hearing (aids permitted), clear, high cognitive function and emotional stability; ability to read ordinary type without strain.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address Harry S Truman Memorial Veterans Hospital 800 Hospital Drive Columbia, MO 65201 US
• Name: Takhia Crawford
• Phone: 909-372-5409
• Email: [email protected]