Serves as a Staff Support Specialist (MSS-1) at Level 5 Terminal Facility.

Duties

Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. Communicates intra / inter facility as well as among various lines of business and industry. Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives. Applies expertise toward the completion of projects/studies and facility reports. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. Conducts investigations, evaluations, and briefs facility personnel. Develops methods to improve customer service and the quality of support provided. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. May perform duties outside of the facility commensurate with grade and experience. Depending upon facility structure, reports to the Air Traffic Manager (MSS4) who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas. Some Travel will be required.

Requirements

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents)
• Designated or Random Drug Testing required.
• Qualifications must be met by the closing date of this vacancy announcement
• PLEASE READ CAREFULLY THE ADDITIONAL INFORMATION AND REQUIRED DOCUMENTS SECTION

Qualifications

Candidates must show Specialized Experience, which is defined as: 1) Must have held an FAA 2152-FG-14 or above, regional or headquarters position for a least one year (52 weeks)OR 2) Must have been facility rated or area certified for at least one year (52 weeks) at an ATS facility; NOTE: An employee who has been facility rated or area certified for at least one year (52 weeks) in an ATS facility that is upgraded, is considered to meet the qualification requirements of the upgraded positions, since the employee has been performing the higher-graded work; OR3) Must have held an MSS position for at least one year(52 weeks) in an ATS facility; NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application.

Contacts

• Address Federal Aviation Administration AEA Regional HR Services Branch 1 Aviation Plaza, Room 207 AHF-N610 Jamaica, NY 11434 US
• Name: Danielle Y Muldrow
• Phone: 1 (718) 553-3492
• Email: [email protected]