About the Position: Manages the Passport and Visa Office at U.S. Southern Command and U.S. Army Garrison, Florida. Coordinates all matters relating to official and diplomatic passports to include official visa requirements, travel documentation, status of military, civilian personnel including dependents and matters related to immigration documentation and requirements for travel overseas.

Duties

Manages the Passport and Visa Office at U.S. Southern Command and U.S. Army Garrison, Florida. Serves as procedural and authoritative source of information concerning original and official documentation in processing official/diplomatic passports. Examines applications and supporting documents for acceptability as proof of citizenship, identity and for official and diplomatic passports, appropriate authorization, entitlement, and information. Assists in writing or reviewing regulations and directives to disseminate policy and procedures for official travel within the U.S. Southern Command Area of Focus. Monitors workload status and indicators to assist in resolving operations, technical and administrative problems. Counsels' applicants on the requirements of obtaining a passport and/or visa. Advises applicants on the sources and types of documentation needed to establish proof of citizenship, residence, and/or identity.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
• Incumbent must obtain, within six months of employment, the U.S. Department of State Certificate of Designation certifying them as an authorized agent.
• Must be able to travel and perform other passport and visa related duties outside the local area as assigned.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.???? 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Executive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes interpreting and/or analyzing rules, regulations, and policies related to the processing of U.S. visas (official and diplomatic); Coordinating all matters relating to official and diplomatic passports to include official visa requirements, travel documentation, status of military, civilian personnel including dependents and matters related to immigration documentation and requirements for travel overseas. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Business Management. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Experience that demonstrated knowledge of the nationality laws of the United States. Qualifying specialized experience may have been gained in work such as developing, examining, investigating, adjudicating, or authorizing claims arising under the nationality laws of the United States. You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementData and Content ManagementOperations SupportOral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address FU-W1EWAA US ARMY IMCOM-USAG MIAMI DO NOT MAIL Miami, FL 33172 US
• Name: Army Applicant Help Desk