This position is located in Wolf Trap National Park for the Performing Arts, in the House Management Division. The incumbent will assist the Chief, Division of House Management and serve as the Assistant House Manager for the Filene center. Career-Seasonal appointments are permanent positions and include the same benefits as Career appointments, but do not provide work on a year-round basis. Open to first 50 applicants.

Duties

The major duties of the Assistant House Manager position include, but are not limited to, the following: Provide operational oversight of all visitor services activities at a performing arts venue, including audience direction, responding to complaints, seating, assisting those with disabilities, response to emergencies, and dignitaries. Develop and present training for volunteer staff. Supervise volunteer ushers and serve as park-wide Volunteers-in-Parks Coordinator. Serve as senior management official for the Division of House Management in the absence of the House Manager. Duties will be developmental in nature when filled below the full performance level.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-05/09/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-07 grade level, you must possess one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes all of the following: assisting with the management of all aspects of visitor services in a performing arts venue including enforcement of rules, responding to complaints, assisting with crowd control, assisting visitors with disabilities; overseeing a large number of volunteers and providing visitor services in a busy venue. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least one full year of graduate level education or superior academic achievement. You must include transcripts. -OR- COMBINATION: Successful completion of education and experience as described above. To qualify for this position at the GS-09 grade level, you must possess one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes all of the following: Specialized experience includes assisting with the management of all aspects of visitor services in a performing arts venue including enforcement of rules, responding to complaints, assisting with crowd control, assisting visitors with disabilities; overseeing a large number of volunteers providing visitor service in a busy venue; and administering a park's overall volunteer program; providing recommendations for policy and procedure updates; documenting safety concerns and injury/illness reports; communicating with external partners; and mentor lower graded staff members. - -OR- Master's/2 years of graduate education/LLB or JD -OR- Combination of education and experience. You must include hours per week worked. -OR- EDUCATION: Successful completion of a master's or equivalent graduate degree or an LLB or JD if related. You must include transcripts. -OR- COMBINATION: Successful completion of education and experience as described above. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Wolf Trap National Park for the Performing Arts 1551 Trap Road Vienna, VA 22182 US
• Name: NCR SHRO
• Email: [email protected]