This position is located in the Drug Enforcement Administration (DEA), Information Systems Division (TC), Computer Cyber Team (TQOC). This position(s) primary purpose is to provide technical support to users at the DEA's Special Operations Division (SOD) located in Chantilly VA.

Duties

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. As a your typical work assignments may include: Developing software, as well as implement and maintain enterprise scale software applications being utilized throughout the Agency. Providing technical and functional advisory services to the functional user communities across the organization and other customer bases. Evaluating, analyzing and selecting the appropriate data management tools, identifies system requirements and implements, tests and provides post-implementation support procedures. Advising on and implementing the development of data structures and access strategies in alignment with enterprise and mission requirements. Resolving critical issues affecting the configuration of databases and systems to demonstrate enhanced data management tools to customers and management. Managing the development of data structures and access strategies in alignment with business and mission requirements.

Requirements

• U.S. Citizenship Required
• Employment is subject to the successful completion of a background investigation, verification of qualifications, completion of onboarding forms, submission of required documents, and any other job-related requirements before or after appointment.
• You must be a current DOJ employee on a permanent career or career conditional appointment (https://www.justice.gov/agencies/chart).
• Drug testing designated position
• You may be required to serve a one year supervisory or non-supervisor probationary period .
• DEA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• Current Federal employees cannot transfer unused Time Off Awards to DEA.

Qualifications

Applicants must meet the Specialized Experience requirements as noted below. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. Applicants must meet the Specialized Experience requirements as noted below. All qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. GS-12: Must have one (1) year of specialized experience equivalent to at least the GS-11 level or pay band in the Federal service that includes performing the following duties: 1) Assisting in performing pivotal research with regard to on-going data management system initiatives for capturing, cataloging, indexing, and presenting information; 2) Planning for the total database environment including database management systems, data dictionaries, security systems, communication software, and end user software; 3) Assisting in designing and implementing new systems and major enhancements to existing systems; and 4) Assisting in representing the customer support office in planning for the installation and implementation of new systems (e.g., upgrade to a new operating system). GS-13: Must have one (1) year of specialized experience equivalent to at least the GS-12 level or pay band in the Federal service that includes performing the following duties: 1) Performing pivotal research with regard to on-going data management system initiatives for capturing, cataloging, indexing, and presenting information; 2) Resolving critical issues affecting the configuration of databases and systems to demonstrate enhanced data management tools to customers and management; 3) Providing technical advisory services to the functional user communities across the organization and other customer bases; 4) Planning for the total database environment including database management systems, data dictionaries, security systems, communication software, and end user software; and, 5) Designing and implementing new systems and major enhancements to existing systems. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Competencies: Your qualifications will be evaluated on the basis of your level of competencies in the following areas: Configuration ManagementCustomer ServiceProblem SolvingSystems Testing and EvaluationTechnology Awareness For all IT positions, individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Time-In-Grade Requirement: Applicants who are current Federal employees must meet time-in-grade requirements by the closing date of this announcement (as defined in 5 CFR 300, Subpart F).

Education

This job does not have an education qualification requirement.

Contacts

• Address Drug Enforcement Administration Do Not Send Postal Mail Springfield, VA 21310 US
• Name: Beth Bell
• Phone: 000-000 0000
• Email: [email protected]