This position serves as the Lead Mailroom Clerk for the Medical Supply Distribution (MSD) areas of Logistics Service within the VA Health Care System. As a Lead Mail Clerk you will be responsible for the overall mail systems operations

Duties

The principal duties of this position include the following main components: Incoming Mail, Outgoing Mail Distribution, Controlled Mail, Training, ADP security, and Facility Reproduction program. The Mailroom Supervisor plans work to be accomplished by subordinates; sets and adjusts short term priorities, and prepares schedules for completion of work based on priorities; Advises, counsels and instructs employees on work and administrative manners, such as complaints, grievances, etc.; Finds and implements ways to eliminate or reduce significant bottlenecks and barriers to production; Provides guidance and evaluates work involving new, complex or unusual situations and those without clear precedence; Directs and leads the sorting of official mail and ensures it is directed to the appropriate offices. Resolves technical difficulties involving the mail machines, computers, and other equipment utilized in the Mail Center. Ensures the security of mail, which includes mail at high risk for theft such as controlled pharmaceuticals, prosthetics devices, cash, and checks Analyzes and resolves difficult issues and problems in order to plan effectively and render equitable and reliable decisions; Prepares and dispatches the monthly metered mail reports and the daily pharmacy reports. Ensures availability of recurring supply items which are managed and distributed through the computerized inventory management system; Maintains reproduction equipment and supplies, resolves technical problems, is responsible for quality of the product and ensures that only high-volume requestions are produced. Analyzes management reports in order to manage and control the fund control point limitations and identify trends, correct errors, and resolve problems; Works with members of the vendor and/or contract community, managers, supervisors and other staff throughout the medical center on Logistics issues; and Communicates with staff and other administrative and clinical staff to coordinate and persuade logistics activities on the implementation of policy or procedural changes. Work Schedule: Monday-Friday 0800am-4:30pm Compressed/Flexible: not Approved Telework: Not Approved Virtual: This is not a virtual position. Position Description/PD#: Lead Mail Clerk/PD10227O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/08/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. You will be rated on the following Competencies for this position: ComplianceCustomer Service (Clerical/Technical)Manages Human ResourcesProblem SolvingTeaches OthersTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The position places several physical demands upon the incumbent. Deliver; routes require extensive walking and travel outside between eight (8) buildings regardless of the weather. Work requires standing and walking for extended periods and may require using stairs. In addition, bending, lifting, and carrying of moderately heavy mail bags and packages (up to 70 pounds); pushing mail carts and mail tubs to deliver mail and packages throughout the hospital, and pushing mail tubs outside the building for the USPS carrier to load For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Ralph H Johnson Department of Veterans Affairs Medical Center 109 Bee Street Charleston, SC 29401 US
• Name: Armon Franklin
• Phone: (843) 577-5011
• Email: [email protected]