The primary purpose of this position is: To provide information and advice to military and civilian personnel regarding their entitlements for shipment and storage of personal property (e.g., household goods, unaccompanied baggage, privately owned vehicles, and special items such as mobile homes and large boats). Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

Duties

Counsels all authorized military and civilian employees of their entitlements for shipment and storage of personal property and privately owned vehicles, including specialized items, to domestic and overseas locations. Determines and advises entitlements or procedures related to temporary storage of goods; weight allowances; prohibited items; and shipment of personal property including various methods available (e.g., government, do-it-yourself (DITY), or commuted rate). Uses a variety of instructions and regulations to counsel personnel and their dependents in groups or individually regarding submitting an application for the shipment and storage of household goods, personal baggage, mobile homes, etc. Prepares and processes applications for transportation or storage of a wide range of personal property and privately owned vehicles, including special items, of authorized civilian and military members. Prepares applications based on information secured from applicants, applicants' orders, knowledge of pertinent instructions, regulations, and carrier's tariffs. Determines mode and method of transportation based on weight of shipment, destination, type of shipment, eligibility of carrier, time involved, and relative cost of freight versus door-to-door, container, and pack and crate shipments. Plans and processes do-it-yourself DITY incentive moves for payment through the local Finance office. Determines, advises, and consults with member(s) on personal needs in light of entitlements based on rank, years of service, and type and amount of property to be moved. Performs cost comparison and prepares a comparative analysis of potential savings on DITY moves. Briefs members on inherent disadvantages involved. Prepares and records estimates of members' potential savings by use of a DITY move. Utilizes word processing software and printing equipment to create, copy, edit, and print a variety of standardized documents. Uses basic office automation functions to generate letters and memorandums, enter data into predefined spreadsheets, retrieve data from specified electronic records, transmit, and receive electronic mail. Transcribes various documents and reports into proper format with responsibility for correct spelling, capitalization, and punctuation. Performs other clerical and administrative tasks in support of the transportation work. Prepares requests to recover excess costs, instructions on office procedures, requests for information, item descriptions, reports, and routine letters. Consolidates and finalizes information for various reports in accordance with established reporting procedures. Gathers and summarizes information for files and documents for supervisor's use in responding to inquiries, recognizing which information is or is not relevant to the issue at hand.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• The incumbent must have the ability to type a minimum of 40 WPM.
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Advance in hire may be authorized if there is demonstrable proof provided on your resume

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Standards for Clerical and Administration Support Positions, Transportation Clerk and Assistant Series 2102 SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes Knowledge of an extensive body of transportation rules, procedures or operations governing entitlements and documentation requirements for domestic or foreign shipments to perform a wide variety of interrelated or nonstandard procedural assignments and resolve a wide range of problems pertaining to the personal property function. Knowledge of transportation instructions and regulations that relate to the movement of a wide range of specialized shipments, such as mobile homes, large boats, and house trailers. For example, this includes assignments regularly involving the movement of oversized, heavy haul, hazardous, and security risk items. Moves of this nature require extensive practical knowledge of the carrier industry, specialized shipment needs, and terminal or storage capabilities to identify the appropriate shipping method, carrier equipment, services, and special handling required. Knowledge of automated transportation systems to reconcile errors that require an understanding of nonstandard transportation procedures or provide subject-matter assistance in the development of automated transportation procedures for clerical operations. Knowledge of basic office automation functions of a limited range, such as storing and retrieving documents or files; printing documents; inserting and deleting text items; producing letters and memorandums; entering data into a predefined spreadsheet; and transmitting and receiving electronic mail. Knowledge of grammar, spelling, capitalization, punctuation, and terminology commonly used in office settings and knowledge of standard processing procedures, formats, distribution, and retention policies procedures. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of the full range of transportation operations as related to the shipment of personal property, and the instructions, regulations, directives, local operating procedures, governing entitlements, and shipment of personal property. 2. Knowledge of basic office automation software to perform functions such as standardized word processing and receipt of transmission of electronic mail. 3. Skill in typing; a qualified typist is required. 4. Ability to analyze, correlate, and evaluate transportation data for input into automated data systems. 5. Ability to respond to a range of questions from government agencies, activity personnel, customers, commercial carriers, and/or others regarding the shipment and storage of household goods. 6. Ability to communicate effectively, both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address JBSA Fort Sam Houston 2484 Stanley Rd, Bldg 2263, Ste 323 JBSA Fort Sam Houston, TX 78234 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]