This position is located in the VA Debt Management Center, within the Office of Finance, Office of Management. The incumbent is assigned to the Support and Strategic Operations Division (SSOD) and reports to the Administrative Officer, closely working with all levels of DMC Management on a regular and recurring basis. The incumbent serves as the Human Resources Management (HRM) Liaison Assistant providing technical and administrative support for the Specialists and Manager.

Duties

Performing on-boarding and orientation duties to welcome new employees to DMC, in person or virtually. Serving as the primary point of contact between agency employees and the St. Paul Regional Office's (RO) PIV Team. Providing customer support to employees by answering questions, resolving access issues, and working through inquires and help tickets in the LEAF system. Serving as the timekeeper to the DMC for the Government Time and Attendance System (GOVTA). Expert knowledge to understand required documents related to any type of leave in order to effectively process employee pay. Strong verbal and written communication skills to serve employees, supervisors, and management on a regular and routine basis. Assisting with administrative support for all civilian employee benefits matters for the DMC. Coordinates communication regarding Benefits Open Season with agency employees. Performs other duties as assigned. Work Schedule: Tour will be established between 6:00AM - 4:30PM CST Telework Available: Available (Up to and including 100% telework in local commuting area). Regular on-site requirements at agency worksite (Ft. Snelling, MN) apply. Duty Location Status: Fort Snelling, MN - Must live within local commuting area (50 miles) of Agency Worksite. Title/PD#: Program Support Assistant GS - 5/6/7; PD 41754-A, PD 41753-A, PD 41752-A Promotion Potential: GS-07 Time-in-grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. There is no time in grade requirement for GS-05. For a GS-06 position you must have served 52 weeks at the GS-05 level. For a GS-07 position you must have served 52 weeks at the GS-06 level. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled Veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled Veteran.

Requirements

• You must be a U.S. citizen to apply for this job.
• Selectees are subject to a background/suitability investigation.
• Selective Service registration is required for males born after 12/31/1959.
• A probationary period may be required for employees and supervisors.
• Selected applicants will be required to complete an online onboarding process.

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/25/2024. The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found Here. To qualify for the GS-05 To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-04) in the normal line of progression for the occupation in the organization. Specialized experience is defined as: (1) Assisting employees with answering basic questions pertaining to pay, leave, benefits, and other administrative areas; (2) Entering data into forms and computer systems to process administrative actions; AND (3) Assisting senior team members in solving employee issues. OR Applicants may substitute Undergraduate Education to qualify for grade GS-5. Applicants may substitute education for experience: 4 years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR Applicants may substitute a combination of Undergraduate Education and General Experience to qualify for grade GS-5. If you have some, but not all, of the undergraduate education described above AND less than three full years of the general experience described above, you may qualify by combining the amount of creditable education and experience that you do have. To calculate, first identify the percentage of qualifying education you have as a percentage of four years of study. Then identify the percentage of required general experience you possess as a percentage of 36 months. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. If you are claiming to qualify based on your education, your application must include an official or unofficial copy of college transcripts that demonstrate this information. To qualify for the GS-06, applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Specialized experience is defined as: (1) Assisting employees with answering questions pertaining to pay, leave, benefits, and other administrative areas; (2) Processing payroll and administrative actions with some assistance; AND (3) Using organizational and problem solving skills to resolve employee issues with some assistance from senior team members. There is no educational substitution at this grade level. To qualify for the GS-07, applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in the organization. Specialized experience is defined as: (1) Assisting employees with answering questions pertaining to pay, leave, benefits, and other administrative areas; (2) Processing payroll and administrative actions with some assistance; AND (3) Using organizational and problem solving skills to resolve employee issues with some assistance from senior team members. There is no educational substitution at this grade level. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You will be rated on the following competencies based on your application for this position.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: Here

All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Here

Applications submitted without the required supporting documents will not be accepted. An unofficial transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation is acceptable at the time of application. Education submitted must be appropriately accredited by an accredited body recognized by the Secretary of the U.S. Department of Education. For additional information, refer to the U.S. Department of Education web site at http://www.ed.gov/

Contacts

• Address VA Debt Management Center 1 Federal Dr, Fort Snelling St Paul, MN 55111-4050 US
• Name: Stephen Todd
• Email: [email protected]