It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. This vacancy may be used to fill additional positions within 90 days of the closing date.

Duties

Performs work that involves planning and coordinating the installation, testing, operating, troubleshooting, and maintenance of hardware and software systems, within a virtualized IT environment. Analyzes all IT systems, using standard principles, theories, concepts and methods for systems administration, including cloud-hosted and on-premises. Imploements security plans, policies, and preventitive mainteneance schedules. Utilizes diagnostic tools and troublshooting techniques to verify operability, optimize the functionality of networks and systems. Carries out routine maintenance, upgrade, and support of hardware, operating sytems, and software applications. Provides ongoing optimization and problem soliving support to mnimize interruptions to carry out critical business activities. Managers user rights for access to stystems and equipment. Interprets and applies best practices IAW inforamtion secutirty and information assurance policy, principles, and practices. Prepares and presents reports and briefings to technical staff and mangement.

Requirements

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position to include a T3
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A valid passport may be required for overseas travel
• Incumbent must become DoD 8570.01 Information Assurance Management Level 2, baseline certification compliant within six months of employment. Please refer to the "Education" section of the vacancy for additional information.
• A waiver of the Information Assurance Certification six-month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive IA certification may result in removal from this position.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. Specialized IT experience and/or completion of specific, intensive training or IT certification which demonstrates skill in applying: Principles and methods for integrating information systems solution into existing architecture; Performance tuning tools and techniques; System diagnostic tool and fault identification techniques and remediation; Windows Server IT Systems Administration and engineering; and IT security expertise in applying principles, technical implementations, and documentation. OR Completion of a master's degree or 2 full years of progressively higher-level graduate education leading to a master's degree in computer science/engineering, information systems management, or technology management or master's degree that provided a minimum of 24 semester hours as indicated above and required the development or adaptation of applications, systems, or networks. In addition, candidates must demonstrate IT -related experience which addresses the following five copmpetencies: 1. Attention to detail - Such as implementing quality control procedures and conducting compliance reviews. 2. Customer service - Such as providing assistance to both internal and external customers; assessing customers' needs, meeting quality standards, and evaluating customer satisfaction. 3. Verbal communication - Such as conducting formal presentations or training to audiences at varying levels of hierarchy and technical expertise. 4. Demonstrated problem-solving skills - Such as identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Education

If you would like for your education to be considered, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Remove PII as transcripts will be shared with the hiring panel.

Contacts

• Address CC-NAF-W6BD20 IMCOM FMWR HQ DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Anna Williams
• Phone: 520-674-2636
• Email: [email protected]