Job opening: Customer Services Director
Salary: $117 962 - 153 354 per year
Published at: Apr 17 2024
Employment Type: Full-time
The incumbent serves as a technical advisor, liaison, and consultant to a variety of Defense, Civilian, State, Local, Tribal and other Government agencies.
Location of position: This position is in Washington DC and you must reside in the DC metro area.
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Duties
This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. If you are selected for this position you will be expected to report to the duty station listed on this announcement within 45 days. At that time, you may be eligible to request to telework one or more days a pay period depending upon the terms of the agency’s telework policy.
Requirements
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Meet all eligibility criteria within 30 days of the closing date
- Meet time-in-grade within 30 days of the closing date, if applicable
- Register with Selective Service if you are a male born after 12/31/1959
Qualifications
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.For a brief video on creating a Federal resume, click here. The GS-13 salary range starts at $117,962 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.
Specialized experience is advising and consulting with customers on the procurement of multiple services and products in order to meet their organizational and business needs. This experience must include educating and advising customers on a variety of acquisition and procurement vehicles; planning and executing established customer support goals; establishing and maintaining customer relationships; preparing and conducting customer briefings, seminars, and site visits; and independently analyzing customer budget, spend data, and market trends in order to develop acquisition strategies and provide recommendations.
Education
This job does not have an education qualification requirement.
Contacts
- Address GSA, Federal Acquisition Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States
- Name: Frannie Mudd
- Phone: (202) 345-0929
- Email: [email protected]
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