This position is located in Management Directorate, Office of Human Capital and Training, Human Resources Operations Center - HROC. As a Student Trainee (Pathways Intern), you will provide professional assistance and direct support to headquarters and field management staff on a variety of matters in support of USCIS programs and mission requirements.

Duties

As a Student Trainee/Intern, you will gain valuable professional, administrative, and/or technical on-the-job training and experience with the opportunity to explore future career possibilities with U.S. Citizenship and Immigration Services (USCIS). Research and assemble pertinent information from a variety of sources, including electronic files, archival records, instructions, directives, standing operating procedures, reference guides and operating manuals. Provide general administrative support to the functional area(s) to which assigned, including responding to routine inquiries, maintaining hard copy and software based filing and tracking systems, and preparing and editing correspondence. Assist in preparing and maintaining case files which focus on various HR issues and concerns. Work with a team of senior HR specialists on an array of special projects or task forces. Create slides, graphs and charts for an assortment of briefings or presentations, related to the various HR issues or topics. Use advanced, sophisticated software products such as Microsoft Word, Microsoft PowerPoint and Microsoft Excel to produce briefing materials.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 04/19/2024. Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants. Basic Requirements: All applicants must meet the following basic requirements: (Must be supported in Transcripts from an accredited institution, Resume and/or Applicable Certificate) GS:03: You qualify at the GS-03 level if you possess six (6) months of general experience that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position: Performing simple clerical duties using word processing software and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents using a glossary of prerecorded formats, form letters, standard paragraphs, and mailing lists AND Are enrolled at least half time in an accredited institution. OR You may substitute successful completion of one (1) year of education above high school AND are enrolled at least half time in an accredited institution. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. You may also combine post-high school education and experience to meet the total experience requirements at the GS-3 level. GS:04: You qualify at the GS-04 level if you possess one (1) year of general experience which is progressively responsible clerical, office, administrative, or other that indicates the ability to acquire the particular knowledge and skills needed to perform the duties: Performing clerical duties such as filing, answering phones, or greeting customers; responding to routine inquiries, performing data entry; and creating routine correspondence using a variety of automated systems. AND Are enrolled at least half time in an accredited institution. OR You may substitute successful completion of two (2) full academic years of post-high school study or an associate's degree from an accredited institution. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours AND are enrolled at least half time in an accredited institution. This education must have been obtained in an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours. GS-05: You qualify at the GS-05 level if you possess one (1) year of specialized experience, equivalent to at least the GS-04 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Applying basic experience and knowledge of human resources policies, regulations, processes, and procedures to perform general HR tasks to assist managers and other employees in day-to-day operations. AND Are enrolled at least half-time in a degree granting program in an accredited institution. OR You may substitute successful completion of 4 years above high school for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours. Appropriate combinations of successfully completed post-high school education and experience also may be used to meet the total qualification requirements for the GS-5 grade level. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 04/19/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

This is a Student Intern position in the Pathways Program. Selected individuals are placed in an excepted service position that integrates their academic studies with relevant federal work experience. At the successful completion of the Student Intern's academic studies and program requirements, the agency may non-competitively convert the student to a term or permanent position in the competitive service. Conversion to a Federal competitive service position will be at the discretion of the agency and is neither guaranteed nor implied.

In order to be appointed, you must be enrolled in a qualifying and accredited educational institution pursuing a degree, diploma, or certificate.

A qualifying educational institution is a:

• Public high school whose curriculum has been approved by a state or local governing body.
• Private school that provides secondary education as determined under state law.
• Home-school that is allowed to operate in a state.
• Technical or vocational school.
• Two (2)-year or four (4)-year college or university.
• Graduate or professional school (e.g., law school, medical school).
• Post-secondary home-school curriculum that has been approved by an accrediting body recognized by the Secretary of the U.S. Department of Education is qualifying.

A certificate program means post-secondary education, in a qualifying educational institution, equivalent to at least one (1) academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum. Students who take online courses are eligible to participate in the Student Internship Program so long as all other requirements are met and the school is accredited by the U.S. Department of Education.

Transcript required: Transcripts or official documentation to verify current or projected enrollment, with an accredited educational institution, must be submitted as part of the complete application package and must be received by the closing date of the vacancy announcement. If education is being used as the only means for qualifying for this position, appropriate transcripts MUST be submitted, in addition to current or projected enrollment documents, in order to support the receipt of the required level of education. Applicants full name and name of educational institution must be clearly identified on documents submitted. If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]