PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended. This position is located at Bureau of the Fiscal Service, Human Resources Operations Division. As a Human Resources Assistant (OA), you will perform work involving a variety of recurring problems, questions and situations.

Duties

The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. Process a range of actions, including those that have unusual conditions or issues requiring deviation from standard procedures to complete the action. Assist HR Specialists and others by performing structured segments of their work or participating on projects and studies. Perform detailed review of records and other documentation, prepare and present summaries of information for further analysis and processing. Conduct interviews to identify and organize pertinent facts of a situation. Respond to inquiries concerning HR entitlements and services, processing procedures, alternatives, and requirements, and provide other information depending on the nature of the issue, organization serviced, status of the requestor and similar factors.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. You must be able to type at least 40 words per minute. For the GS-05: You must have one (1) year of specialized experience at the GS-04 level, or equivalent, which is directly related to the position as listed in this announcement and has equipped the candidate with the knowledge, skills, and abilities to perform the duties of the position successfully. Specialized experience is defined as possessing BOTH of the following: - responding to inquiries in person, via email, and on the telephone; AND - reviewing files and documents for completeness and compliance with established guidelines. OR You may substitute education for specialized experience as follows: four (4) years of education above the high school level. OR You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100 percent. Only education in excess of the first 60 semester hours (90 quarter hours) may be combined to be considered for qualifying education.

Education

Contacts

• Address Human Resources Operations Division 200 Third Street Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]