The incumbent serves as the Chief, Division of House Management of Wolf Trap National Park for the Performing Arts (WOTR) in Vienna, Virginia, the only unit of the National Park Service exclusively dedicated to the presentation of performing arts. Open to the first 50 applicants or until 04/25/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

The major duties of the Theater House Manager include, but are not limited to, the following: Manage visitor services inside the ticketed areas of the Filene Center and Children's Theatre-in-the-Woods, including audience direction, seating, assisting those with disabilities, response to emergencies, and dignitaries. Develop and present training for paid and volunteer staff. Conduct training on theater procedures, and evaluate those procedures and recommend adjustments as needed. Perform full range of supervisory duties for House Management staff, including recruitment, interviews, selection, coaching and evaluation.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-04/25/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-9 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: managing all aspects of visitor services including enforcement of rules and responding to complaints; handling supervisory functions including interviews, hiring and evaluating subordinate staff; performing administrative duties such as budget and property management; and communicating to staff, volunteers and partners in order to provide briefings and accomplish park business. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. You must include transcripts. -OR- COMBINATION OF EDUCATION AND SPECIALIZED EXPERIENCE:Equivalent combination of experience and education that, together, equal 100% of the qualification standards listed above when combined ( NOTE: Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience). You must include transcripts. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Wolf Trap National Park for the Performing Arts 1551 Trap Road Vienna, VA 22182 US
• Name: NCR SHRO
• Email: [email protected]