As a Building Management Specialist, you will serve as an Assistant Building Manager and provide occupants of both Federal Government buildings and privately leased space with safe, secure, clean, and sustainable facilities in which to conduct agency business. Location: Public Buildings Service, Service Centers Division in Region 7. We are currently filling one vacancy per location. Little Rock, AK will fill two vacancies. Additional vacancies may be filled as needed.

Duties

Develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies andtenants at facilities managed. Works closely with other GSA personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings. In response to particular problems and on a recurring basis, gathers information to assess the level of customer satisfaction. Data gathering methods used include tenant satisfaction surveys, agency contact surveys,interviews with agency contacts, tenant meetings, service calls logs, and focus groups. Assists the Building manager with managing the contracting and leasing administration process as needed on behalf of tenant agencies and GSA. Evaluates any proposed contract changes and makes recommendations to the Contracting Officer regarding changes in scope of performance standards to improve service delivery and meet customers’ needs, orchanges in the site conditions; performs final inspection of completed work against contract requirements and approves or rejects the final product in whole or in part.

Requirements

• US Citizens and National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Register with Selective Service if you are a male born after 12/31/1959

Qualifications

For each job on your resume, provide: the exact dates you held  each job (from month/year to month/year) number of hours per week you worked (if part time).     If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.For a brief video on creating a Federal resume, click here.  The GS-09 base salary range starts at $51,332 per year, locality pay will vary. The GS-11 base salary range starts at $62,107 per year, locality pay will vary. The GS-12 base salary range starts at $74,441 per year, locality pay will vary. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify for the GS-09, you must have at least one year of specialized experience equivalent to the GS-07 level or higher in the Federal service. Specialized experience is experience assisting in the management of a commercial office building (or equivalent non-housing high rise building) consisting of building mechanical systems (i.e., HVAC, alarm systems, elevators, etc): This experience typically includes: coordinating building alteration and renovation projects gathering information to assess the level of customer satisfaction, i.e., surveys, interviews with tenant contacts, focus groups gathering data to assist with the development of operating building maintenance budgets inspection of building contractor performance. OR Education may be substituted for specialized experience if you have a Master's (or equivalent graduate degree such as LL.B. or J.D. as specified in qualification standards or individual occupational requirements), or two academic years of progressively higher level graduate education. To be creditable, such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR Have a combination of qualifying graduate education and specialized experience that when combined together meet the qualification requirements of this position. To qualify for the GS-11, you must have at least one year of specialized experience equivalent to the GS-09 level or higher in the Federal service. Specialized experience is experience assisting in the management of a multi-level commercial office building (or equivalent non-housing high rise building) consisting of building mechanical systems (e.g., HVAC, alarm systems, elevators, etc.). This experience typically includes: monitoring building occupant space utilization, energy and water conservation, sustainability and environmental hazards programs; coordinating building alteration and renovation projects; gathering information to assess the level of customer satisfaction, i.e., surveys, interviews with tenant contacts, focus groups; monitoring real property budgetary and financial data; and, administration of building repair and/or operation and maintenance contracts. OR Education may be substituted for specialized experience if you have a Ph.D. or equivalent doctoral degree or have successfully completed three full years of progressively higher level graduate education leading to such a degree or LL.M., if related. To be creditable, such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR Have a combination of qualifying graduate education and specialized experience that when combined together meet the qualification requirements of this position. To qualify for the GS-12, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service. Specialized experience is experience assisting in the management of a multi-level commercial office building (or equivalent non-housing high rise building) consisting of complex building mechanical systems (i.e., building automated systems, centralized HVAC, alarm systems, elevators, etc). This experience typically includes: monitoring building occupant space utilization, energy and water conservation, sustainability and environmental hazards programs; directs and coordinates building alteration and renovation projects; maintaining customer satisfaction programs including feedback mechanisms used to evaluate the effectiveness of services provided; and managing or monitoring real property budgetary and financial data. building maintenance contract administration and oversight (i.e., janitorial, mechanical, elevator contracts).

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:   https://sites.ed.gov/international/recognition-of-foreign-qualifications/ 

Contacts

• Address GSA, Public Buildings Service General Services Administration (GSA) Office of Human Resources Management (OHRM) 1800 F Street NW Washington, District of Columbia 20405 United States
• Name: Nadia Williams
• Phone: 267-872-6756
• Email: [email protected]