The Direct Care Supervisor provides routine supervisory oversight. This includes providing oversight of program requirements, developing staff schedules to ensure breaks and planning time, modeling appropriate interactions and relations and may be required to provide ratio coverage to support emerging requirements as needed. The CYP Direct Care supervisor may serve as the Manager on Duty, assuming the responsibilities and duties of the center Director in their absence when assigned.

Duties

Supervisory duties comprise 25% of incumbent's time and include but are not limited to: Directs work to be accomplished by staff. Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities. Conducts annual performance reviews of staff. Participates in section staffing decisions. Ensures staff receives proper training to fulfill requirements of their positions. Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary. Supports Commander, Navy Installations Command's (CNIC) Equal Employment. Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff. General duties comprise 75% of incumbent's time and include but are not limited to: Personnel Management Supervises an assigned team of direct care professionals and volunteers. Initiates and implements personnel actions and supports the CYP Director in order to assure quality related to selection, assignments, training, promotions, disciplinary actions, and recognition of employees and volunteers. Supports and carries out all established Equal Employment Opportunity (EEO) objectives and policies in matters of personnel management and communicates support of these policies. Establishes local performance standards for employees and volunteers using established standards and requirements and rates employees' performance. Coordinates with Training and Curriculum Specialists and confirms intended learning outcomes are applied and reassessed as applicable to refine individual competency and promote mastery of new skill(s). Resolves complaints related to personnel concerns and makes recommendations to the Director for corrective action as necessary. Encourages and facilitates the pursuit of continuing higher education, including the Child Development Associate (CDA) credential, Military School-Age (MSA) credential or college level classes. Program Operations Develops the staffing schedule to ensure staff: child ratio compliance, supervision of children and youth, planning/training time is integrated, and overall classroom/activity area support occurs. Considers and approves leave and accommodation requests. Posts and submits schedule to supervisor for awareness. Ensures program schedule is followed, makes adjustments based upon emergent needs, confirms that staff are clear on assignments and documents program schedule updates. Communicates classroom changes to the operations clerk to ensure updates of billing, utilization, recordkeeping, and accountability are properly planned for and carried out. Validates assigned classroom opening and closing procedures for area of responsibility are completed and assumes responsibility of facility opening and closing procedures when directed or serving as manager on duty. Ensures programming supplies and materials are adequate, well maintained, and available for utilization according to lesson and activity plans. Apprises Director of programming and staffing needs on a routine basis to ensure optimal classroom management and staffing levels during program operations. Assists with development, implementation and analysis of surveys and needs assessment of staff and patrons to ensure appropriate programming.

Requirements

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
• May be required to pass pre-employment examinations.
• Must provide proof of U.S. Citizenship or U.S. National.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: 1. KNOWLEDGE REQUIRED BY THE POSITION Knowledge of regulations, policies, and standards applicable to the CYP. Knowledge of developmentally appropriate programming designed to meet the physical, emotional, social, and cognitive needs of children and youth from 6 weeks to 18 years of age. Knowledge of child and youth development principles, practices, and techniques. Knowledge of Federal and State laws governing the detection, prevention, and reporting of child abuse and/or neglect. Knowledge of leading a team and understanding motivation and learning styles of individuals and groups in a CYP environment. Skill in program planning, organizing, and employee scheduling. Skill to provide leadership, mentoring, coaching to develop and lead teams in collaborative environments. Skills to conduct informal and formal assessments of children to inform decisions about the children, to improve teaching practices and activity planning, and to drive program improvement. Skill to conduct and document observations of CYP direct care staff to determine progression and provide feedback and follow up. Ability to support and consistently reinforce developmental training of CYP direct care staff, providing ongoing guidance on the range of principles, practices, and techniques to ensure safe, healthy, and appropriate classroom/activity area operations, including recognition and identification of childhood illnesses and child abuse, etc. Ability to conduct and review program evaluations of classroom and activity areas, identifying areas that need improvement, and establishing and implementing corrective action plans to address deficiencies. Ability to communicate effectively in English, both orally and in writing in order to communicate with CYP team and customers, prepare reports and plans, and document observations. Possesses strong interpersonal skills with children, youth, and adults. Ability to identify and respond to emergency situations including evacuations, child illness, and physical and emotional needs. Ability to maintain records and reports. Ability to safeguard and account for monies and equipment. Ability to supervise others. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT You must be a US Citizen. Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

The Military Child Care Act requires national accreditation of CY programs. Minimum education requirements are required by the accrediting body. Incumbents must have one of the following:

A 4 year degree in Youth Development, Child Development, or related field, which can include Recreation, Youth Recreation, Physical Education, Elementary Education, Secondary Education, Early Childhood Education, Psychology, Social Work, Home Economics with an emphasis in Human Development or other degrees as appropriate AND 2 years of full-time experience working with children and/or youth.

OR

Two years of specialized experience teaching children or similar work equivalent to at least the next lower grade or level requiring application of the knowledge, skills, and abilities of the position to be filled.

Contacts

• Address NSA Panama City 101 Vernon Ave Bldg 468 Panama City, FL 32407-7018 US
• Name: Karen Chi
• Phone: (850) 235-5737
• Email: [email protected]