Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, Human Resources Policy and Program Directorate located in either: Del Rio, Texas or El Paso, Texas

Duties

The individual serves as a Lead Human Resources Specialist (LER) and acts as an intermediary between the supervisor and staff, providing coaching, mentoring, and leadership over the team and consulting to provide authoritative guidance on complex LER issues. This position starts at a salary of $122,198.00 (GS-14, Step 1) to $158,860.00 (GS-14, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. Typical duties include: Providing technical advice and guidance to LER Specialists on a variety of complex problems encountered in work assignments. Implementing branch guidance and procedures designed to promote uniform application of policies and personnel management procedures. Providing technical guidance, training and assistance to LER Specialists on advanced labor and employee relations concepts and principles as well as authoritative recommendation for policy development and change. Applying a wide range of LER concepts, laws, policies, practices and analytical/diagnostic methods and techniques to address substantive technical issues relating to discipline, medical, performance, and leave cases and matters related to the administration of the collective bargaining agreements. Keeping abreast of trends and changes in labor and employee relations concepts and philosophies. Evaluating deficiencies and assists in the development of LER guidelines and the formulation of policies to ensure consistent implementation and application. Consulting with managers, supervisors, and program officials to determine their present and future labor and employee relations needs and serving as an authoritative source of advice and guidance. Analyzing and solving particularly complex and sensitive problems and issues, such as those involving apparently conflicting laws and vague and untested areas of case law where policy decisions and case strategy guidance may impact throughout the agency.

Requirements

Qualifications

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Serving as an agency or equivalent level senior consultant in devising ways to improve unacceptable employee conduct and performance. Conducting special studies and organize teams to develop and analyze HRM problems and make recommendations for improvements and resolutions. Serving as an agency or equivalent level senior consultant in responding to collective bargaining agreement disputes and other federal sector labor management relations issues. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/16/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Human Resources Management Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]